Software Development Engineer – Full Stack

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Software Development Engineer Full Stack

Team & Department: Work Automation Digital CX R&D Group
Reporting to: Edel Kelly
Location: Budapest Hungary

About Genesys

Great customer experiences start with Genesys. Through our market-leading cloud contact centre platform Genesys Cloud CX we unify customer and agent experiences across voice email chat text and social channelsat global scale.

At Genesys we foster a culture that is creative collaborative and innovative. We value diversity and inclusion and we believe the best products are built by teams where every contribution is respected and celebrated.

The Role

As a Software Development Engineer Full Stack on the Work Automation team you will design and develop high-quality scalable software that delivers key capabilities across our product roadmap. Youll work as part of a cross-functional agile team that owns features end to endfrom idea to production.

Our teams are truly full stack delivering across frontend backend eventing and storage layers. We build cloud-native microservices-based solutions designed for scale reliability and security. Youll collaborate closely with engineers product managers and designers while gaining exposure to a broad range of technologies and architectural patterns.

Genesys Software Engineers think deeply about performance security scalability and usability. We primarily develop in Java and Python and build on a wide range of AWS cloud services.

Key Responsibilities

• Design develop and maintain high-quality efficient and testable software solutions.
• Deliver features through the full development lifecycle: design implementation testing deployment and ongoing maintenance.
• Contribute to and understand the overall system architecture and wider product ecosystem.
• Participate actively in team code reviews ensuring quality and shared ownership.
• Apply best practices for data security traceability and information sharing.
• Collaborate effectively with colleagues across globally distributed teams.

Minimum Requirements

• Bachelors degree in Computer Science Software Engineering or a related discipline (Masters degree is a plus).
• 2 years of professional experience in Software Engineering.
• Strong programming skills in Java and/or Python.
• Solid understanding of object-oriented programming and design principles.
• Experience with CI/CD pipelines and tools such as Jenkins and Bitbucket.
• A proactive self-driven mindset with a strong interest in learning and professional growth.
• Good communication skills and a collaborative approach to problem-solving.

Desirable Skills

• Experience working with AWS and cloud-native technologies.
• Experience designing and consuming RESTful APIs.
• Familiarity with microservices architecture and distributed systems concepts.

If a Genesys employee referred you please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.