SPA Manager
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Your Role in the Story
As Spa Manager at LUURA you are the heart of the wellness experience. You lead the spa with passion professionalism and care ensuring every guest journey is seamless inspiring and memorable.
From spa treatments and guest experience to reception flow gym operations you build and oversee the full wellness environment. You guide support and motivate the team to deliver exceptional service aligned with LUURAs standards and brand values.
You are both operational and inspirational present on the floor hands-on when needed and leading by example.
Key Responsibilities
- Lead coach and develop the Wellness team fostering a positive and high-performing culture.
- Ensure an outstanding guest experience from arrival to departure creating seamless and memorable wellness journeys.
- Oversee daily Spa and Gym operations ensuring smooth efficient workflows across all areas.
- Maintain the highest standards of hygiene presentation and professionalism throughout the facility.
- Drive revenue through guest-focused upselling of treatments packages memberships and retail products.
- Monitor team performance productivity and service quality taking proactive action where needed.
- Manage scheduling staffing levels and team coordination to meet operational demands.
- Handle guest feedback and resolve concerns promptly building strong and lasting guest relationships.
- Oversee stock control ordering and inventory management to ensure optimal supply levels.
- Ensure equipment maintenance and facility standards are consistently upheld.
- Collaborate closely with Hotel and F&B Operations to align wellness services with the overall guest experience.
- Ensure full compliance with company policies SOPs and health & safety regulations.
- Develop and implement SOPs systems and departmental processes to support operational excellence.
- Deliver group classes or wellness sessions when required.
- Plan and curate guest wellness experiences events and activation programs.
Qualifications :
Who Were Looking For
- Experienced Spa professional with leadership background with at least 3 years in the role.
- Strong operational mindset with attention to detail.
- Natural leader who inspires motivates and supports the team.
- Experience in hotel pre-opening will be considered as a plus.
- Reservations systems knowledge.
- Commercially aware with a strong understanding of upselling and revenue generation.
- Guest-focused with excellent communication skills.
- Flexible hands-on and solution-oriented.
- Passionate about wellness hospitality and delivering memorable experiences.
- Good command of English.
- Eligible to work at an EU country.
Additional Information :
Perks Youll Love
- Team rates at LUURA Ennismore & Accor properties worldwide.
- Discounts at our restaurants bars and cafes.
- Access to art cultural events & live music nights.
- Recognition that matters from surprise gifts to team celebrations.
- Beautiful team spaces & comfortable accommodation (where applicable).
Ready to Dive In
Bring your energy your ideas and your true self and lets create something unforgettable together.
Apply now and start your journey with LUURA.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
