Executive, Claims (Group Business)
Job Summary
Description
We are seeking a highly organised and customer-focused Claims Executive to join our team.
Job Description:
- Assess accidental medical expenses claims within authority limit according to policy terms and conditions
- Manage and respond to mailbox and customer calls in a timely and professional manner
- Prepare and submit reports as required
- Communicate with policyholders brokers and other stakeholders to resolve claims efficiently
- Identify and escalate complex claims to team lead or manager
- Ensure that the jobs KPIs are met compliance with company policies and regulatory requirements
- Undertake any other duties or projects as assigned by the team lead or manager
Job Specification:
- Diploma or Degree in any discipline
- 1 to 2 years of experience in insurance claims handling or related fields
- Insurance industry knowledge and certificates (e.g. Certificate in Health Insurance)
- Excellent communication interpersonal and customer service skills
- Attention to details; strong analytical organisational and time management skills
Key Skills
About Company
Income Insurance is Singapore's leading provider of Life, Health, Travel & Car Insurance as well as savings, investment and retirement plans. Get started online!