Service Engineer
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
At Tetra Pak we commit to making food safe and available everywhere; and we protect whats good protecting food protecting people and protecting the planet. By doing so we touch millions of peoples lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of for food people and the planet.
Job Summary
Be the face of Tetra Pak. Deliver excellence where it matters most.
As a global leader in food processing and packaging Tetra Pak develops innovative solutions that help make food safe and available everywhere always guided by our purpose to protect food people and the planet. Our technologies support customers around the world in producing and delivering safe highquality food while minimizing environmental impact through efficient responsible and forwardlooking practices.
As a Service Engineer you will be part of our Customer Service Operations team working directly at customer sites to keep essential food processing and packaging lines running reliably. Your work contributes to ensuring uninterrupted food production a vital link in global food systems that support hundreds of millions of consumers every day. You will operate as an individual contributor partnering closely with customer teams and internal experts to secure equipment performance minimize downtime and strengthen longterm customer trust.
This role stands out for the impact in the field: hands-on problem solving advanced technical exposure and the opportunity to represent a company recognized for quality innovation and sustainability leadership in the food industry. You will diagnose technical issues ensure optimal equipment performance and empower operators through training all while contributing to our promise to Protect Whats Good.
You will be based in Mendoza Argentina.
You may be required to travel to customer sites up to 85% of your time primarily within Mendoza with occasional travel to other provinces in Argentina.
Tetra Pak does not offer support for visa or relocation for this position.
We strongly encourage applications from individuals belonging to underrepresented or minorized groups including women Black Indigenous LGBTQ people people with disabilities and others.
What you will do
As a Service Engineer you will:
- Work directly at customer sites to perform preventive and corrective maintenance resolve technical issues and support equipment installations;
- Evaluate equipment performance and escalate more complex problems through the appropriate operational processes;
- Train customer operators and contribute to improving day to day production efficiency;
- Collaborate closely with relevant stakeholders including customer teams Tetra Pak colleagues and external contractors to ensure smooth coordination and a highquality service experience;
- Support the monitoring of service contracts and identify opportunities that enhance service delivery while managing stakeholder expectations effectively;
- Ensure adherence to safety practices food quality requirements and reporting standards;
- Represent Tetra Pak with professionalism sharing practical suggestions that help improve customer operations and the overall service experience;
- Maintain a clean orderly and safe working environment;
- Follow all safety protocols in alignment with OHS regulations and Tetra Paks internal standards fostering a strong safety culture in every activity.
We believe you have
- A background in Industrial Systems Automation Engineering or a related field or equivalent practical experience;
- Up to 3 years of experience in maintenance service or installation roles or equivalent hands on exposure through technical training or practical projects;
- A solid foundation in mechanical electrical or automation principles with familiarity in areas such as PLCs (Programmable Logic Controllers) or similar;
- The ability and willingness to travel extensively to customer sites as required for the role up to 85% of the time;
- Intermediate proficiency in English both written and spoken is ideal but not mandatory. Candidates with this skill may benefit from training opportunities and potential international exposure.
- A valid drivers license;
- A proactive customer first mindset with strong problem solving abilities eagerness to learn and a collaborative approach to working with diverse teams.
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
If you are inspired to be part of our promise to protect whats good; for food people and the planet apply through our careers page at job posting expires on March 08.
Diversity equity and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Required Experience:
IC
Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
Tetra Pak is the world's leading food processing and packaging solutions company working closely with our customers and suppliers to provide safe food.
