Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalised and profitable guest experiences. As a result our digital ordering payment and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC were intentionally investing in Belfast and Northern Ireland as a key hub with an established leadership presence a local team and community for the long term. This role is fully remote offering you flexibility to work from anywhere within NI.
Your new role
In this role youll join as a Senior Front End Software Engineer on the Serve team which is part of the wider Order engineering group.
Serve refers to our dynamic web ordering platform that powers many of the biggest restaurant brands in the US like Five Guys Nandos Shake Shake plus 750 more! This team builds consumer facing experiences that delight millions of customers while handling the complexity of providing customised experiences per brand. Youll have the support of a highly experienced engineering team consisting of 14 engineers split into two squads and who are based across the UK Europe and the US. On a management level the team is led by a dedicated Engineering Manager.
How youll make an impact
- Exhibit mastery of the Serve teams domain taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy.
- Own the delivery of large-scale features and projects coordinating efforts across multiple teams and ensuring alignment with overall business objectives.
- Provide mentorship and technical leadership to both junior and senior engineers helping to grow the technical expertise within the team and fostering a culture of continuous improvement.
- Collaborate closely with Product Design and other stakeholders to shape requirements making architectural and technical decisions that balance quality performance and delivery timelines.
- Ensure the implementation of high-quality resilient and scalable distributed systems incorporating resilience mechanisms and best practices.
- Lead troubleshooting and incident management efforts taking a proactive role in resolving critical production issues and improving system reliability.
- Advocate for and implements improvements in development practices such as enhancing CI/CD processes optimising infrastructure as code and increasing test automation coverage.
- Coordinate and lead cross-team technical initiatives ensuring consistency and integration between various services and platforms.
- Stay ahead of emerging technologies and trends assessing new tools and techniques to enhance the teams capabilities.
- Demonstrate ownership of the teams delivery pipeline ensuring that code quality testing standards and deployment practices are continuously optimised.
What will set you up for success
- Bachelors Degree in Computer Science Software Engineering or equivalent practical experience.
- 8 years of experience in software engineering.
- Expert Programming Skills: Advanced proficiency in React TypeScript and NextJS with experience in designing and implementing large-scale complex systems.
- Architecture & Design Expertise: In-depth understanding of architectural principles and patterns particularly for distributed systems (e.g. microservices event-driven architecture using Kafka).
- Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale.
- Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g. AWS Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions Octopus Deploy and Terraform.
- Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.
About Olo
Olo is a leading restaurant technology provider with ordering payment and guest engagement solutions that help brands increase orders streamline operations and improve the guest experience. Each day Olo processes millions of orders on its open SaaS platform gathering the right data from each touchpoint into a single sourceso restaurants can better understand and better serve every guest on every channel every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community accelerating technologys positive impact and creating a world where every restaurant guest feels like a regular. Learn more at .
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalised and profitable guest experiences. As a result our digital ordering payment and guest engagement solutions enable brands to do more with less and make every gue...
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalised and profitable guest experiences. As a result our digital ordering payment and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC were intentionally investing in Belfast and Northern Ireland as a key hub with an established leadership presence a local team and community for the long term. This role is fully remote offering you flexibility to work from anywhere within NI.
Your new role
In this role youll join as a Senior Front End Software Engineer on the Serve team which is part of the wider Order engineering group.
Serve refers to our dynamic web ordering platform that powers many of the biggest restaurant brands in the US like Five Guys Nandos Shake Shake plus 750 more! This team builds consumer facing experiences that delight millions of customers while handling the complexity of providing customised experiences per brand. Youll have the support of a highly experienced engineering team consisting of 14 engineers split into two squads and who are based across the UK Europe and the US. On a management level the team is led by a dedicated Engineering Manager.
How youll make an impact
- Exhibit mastery of the Serve teams domain taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy.
- Own the delivery of large-scale features and projects coordinating efforts across multiple teams and ensuring alignment with overall business objectives.
- Provide mentorship and technical leadership to both junior and senior engineers helping to grow the technical expertise within the team and fostering a culture of continuous improvement.
- Collaborate closely with Product Design and other stakeholders to shape requirements making architectural and technical decisions that balance quality performance and delivery timelines.
- Ensure the implementation of high-quality resilient and scalable distributed systems incorporating resilience mechanisms and best practices.
- Lead troubleshooting and incident management efforts taking a proactive role in resolving critical production issues and improving system reliability.
- Advocate for and implements improvements in development practices such as enhancing CI/CD processes optimising infrastructure as code and increasing test automation coverage.
- Coordinate and lead cross-team technical initiatives ensuring consistency and integration between various services and platforms.
- Stay ahead of emerging technologies and trends assessing new tools and techniques to enhance the teams capabilities.
- Demonstrate ownership of the teams delivery pipeline ensuring that code quality testing standards and deployment practices are continuously optimised.
What will set you up for success
- Bachelors Degree in Computer Science Software Engineering or equivalent practical experience.
- 8 years of experience in software engineering.
- Expert Programming Skills: Advanced proficiency in React TypeScript and NextJS with experience in designing and implementing large-scale complex systems.
- Architecture & Design Expertise: In-depth understanding of architectural principles and patterns particularly for distributed systems (e.g. microservices event-driven architecture using Kafka).
- Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale.
- Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g. AWS Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions Octopus Deploy and Terraform.
- Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.
About Olo
Olo is a leading restaurant technology provider with ordering payment and guest engagement solutions that help brands increase orders streamline operations and improve the guest experience. Each day Olo processes millions of orders on its open SaaS platform gathering the right data from each touchpoint into a single sourceso restaurants can better understand and better serve every guest on every channel every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community accelerating technologys positive impact and creating a world where every restaurant guest feels like a regular. Learn more at .
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
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