Fleet Manager (SAAM)

Santiago - Chile

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

At Caterpillar we work to help our customers build a better and more sustainable world. Without our team of talented bright and driven individuals we wouldnt be the Caterpillar we are today. Now this is your chance to join our team and do work that matters. We want you to help us enable customer success make progress possible around the world and help our communities grow and thrive.

The Opportunity

Provides first line of operational support to the customer through coordination of services and is accountable for the day to day performance product health and execution of contract deliverables.

What You Will Do:

Deliver all contract obligations and performance of the agreement contract in collaboration with Caterpillar dealer network and customer
Coordinates services including overhaul and maintenance of customer equipment with Caterpillar multiple dealers or customer personnel.
Provides technical and commercial support
Ensure compliance relative to competition law / anti-trust regulations working with multi dealers.

What Skills You Will Have:

Data Gathering & Analysis:Knowledge of data gathering and analysis tools techniques and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion goal or judgment.

Service Excellence:Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Effective Communications:Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

Relationship Management:Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

Required Qualifications

Education and Experience:Bachelor degree and 5 years related field experience with Caterpillar engines and understanding of operations and servicing previous experience with advanced technical management project management experience involving customer care.

Language:Must speak Advanced English and Portuguese

Behavioral skills:

Ability to work effectively under pressure high sense of urgency and ability to influence for results is essential.
Strong accountability proactive planner and organizer.
Highly developed interpersonal skills to deal with sensitive emotional or potentially controversial situations.
Demonstrated ability to communicate appropriately to ensure a teams success
Able to communicate with various levels of management at customer and dealer level.

Desired Qualifications

Deep understanding/experience of the marine industry
Good knowledge of Caterpillar policies standards procedures and a broad understanding of Caterpillars organization
Knowledge of Caterpillar digital technologies
Knowledge of Caterpillar dealership network

Additional Information

This position will be allocated on a dealer site part of the time in Santiago/Chile.

Note: This position requires the candidate to work onsite five days a week.

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Posting Dates:

February 11 2026 - February 24 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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Required Experience:

Manager

Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger mor...