Bilingual Family Resource Schools Program Manager

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Job Description Summary:

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Basic Assistance and Case Management including

• Assessing family needs and providing direct or resource and referral services as appropriate
• Making referrals to services in the community or within the school
• Providing advocacy case management and maintaining accurate and complete records and data

Afterschool Program

• Designs coordinates and implements enrichment programs that complement academics
• Collaborates with community agencies; oversees afterschool providers

Parent Engagement Leadership Development and Volunteerism

• Collaborates with BVSD Parent and Family Partnership and school parent organization (PTO/PTA)
• Facilitates informal support networks among parents through workshops events and activities

Planning and Coordination

• Conducts needs assessments and evaluations to determine school needs
• Engages school staff and program partners in service planning and coordination
• Monitorssite budget ensuring that funds are spent appropriately and within budget

Reporting and Communications

• Collects data and documentation; responsible for monthly and quarterly tracking

Other

• Follows City of Boulder BVSD and program policies and procedures
• Understands and implements requirements for confidentiality and abuse and neglect reporting
• Responsible for safety of self and others materials and equipment. Takes proper safety precautions to prevent accidents. Reports all accidents following City of Boulder and BVSD requirement.

MINIMUM QUALIFICATIONS

• Ability to communicate fluently in Spanish and English with strong written and oral skills.
• Ability to work independently with minimal supervision.
• Ability to work with a wide range of sensitive issues and maintain confidentiality.
• Knowledge of confidentiality requirements and practices for case management and how to apply in a school setting.
• Skill in data collection and reporting.
• Skill in effective communication with people of different ages and from diverse ethnic cultural and socioeconomic backgrounds in a positive and cooperative manner.
• Skill in internal and external customer service.
• Skill in management including administration planning and organization.
• Valid Drivers License and ability to maintain an acceptable motor vehicle record.
• Have and maintain acceptable background information including criminal conviction history sex offender and child abuse & neglect registries.

PREFERRED QUALIFICATIONS

• Ability to actively practice self-care.
• Ability to demonstrate competence working with diverse populations through lived experience and ones own identity.
• Ability to demonstrate sufficient cultural competency to serve Latino/Hispanic demographics.
• Ability to perform well in team-oriented environment.
• Knowledge of resources and services available to families in Boulder.
• Skill and experience working with children and/or in a school setting.
• Skill in budget management.
• Skill in management of contractors and volunteers.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelors degree in Social Work Human Services or Education; or equivalent of eight (8) years related experience may substitute for the education requirement only.
• Two (2) years relevant work experience in case management social work human services or an educational setting

SUPERVISION

Supervision Received: Family and Youth Services Manager

Supervision Exercised: None

WORKING CONDITIONS AND REQUIREMENTS

• Physical and Mental Effort: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting. Ability to work under stress from deadlines and public contact.
• Work Environment: Works primarily in a clean comfortable environment. Works in a setting subject to continuous interruptions and background noises. Works in a setting subject to continuous interruptions and background noises. This position is subject to the Citys Hybrid Work Policy which establishes a minimum in-person work schedule of the equivalent number of hours associated with two (2) days per standard work week. Must be present within the State of Colorado and be able to work in-person according to the Hybrid Work Policy at the time of employment. Attendance at occasional evening and weekend meetings may be required to perform the duties and responsibilities associated with this position.
• Machines and Equipment Used:Frequently uses standard office equipment including computers telephones calculators and copy/fax machines.

Additional Job Description:

Last updated: February 2025

The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected statute. For individuals with disabilities who would like to request an accommodation please send a request to