The intent of this job description is to provide a representative summary of the major duties locations and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a contract between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.
Job Title: | Technician II Water Quality | Job Code: | T0066 |
Supervises Directly: | No | ||
New or Revised: | Revised | Regular or At-Will: | Regular |
Date Last Revised: | 10/2/2025 | Exempt or Non-Exempt: | Non-Exempt |
Compensation Approval Signature: | Union/ Non-Union: | Union | |
Water-Quality and Technology Operations | Salary Schedule: | District Service (DS) | |
Cost Center Code: | 813012 | Grade: | DS09 |
Essential Position: | Yes | Reports To: | Supervisor Water Quality |
EEO Code: | Technicians | Work Format | In-Person |
At DC Water we provide more than 700000 District of Columbia residents and 24.6 million annual visitors with essential water wastewater and stormwater services.DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince Georges counties in Maryland and Fairfax and Loudoun counties in Virginia.We aspire to be known for superior service ingenuity and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision we commit to our shared mission every dayexceeding expectations by providing high quality water services in a safe environmentally friendly and efficient manner.
The Technician II Water Quality is responsible for the day-to-day physical mechanics of the water quality programs. Collects samples conducts water quality testing communicates with customers and other DC Water staff regarding water quality and conducts data entry and analyses.
Collects water samples from hydrants and inside buildings throughout the District. Performs hydrant sampling using proper sampling methods and equipment.
Conducts field and bench analysis for water quality parameters such as pH hardness total chlorine fluoride conductivity etc.
Compiles data for all water quality activities enters data into Access and other databases and writes reports.
Conducts customer complaint investigations in homes and commercial buildings. Communicates with customers about their water quality concerns and the testing and results.
Communicates with other Water Services branches and departments regarding water quality and operations.
Evaluates operational activity in relation to water quality
Conducts visual plumbing inspections inside customer homes and commercial buildings to identify pipe materials and possible cross connections.
Provides assistance in water-related emergencies as directed by immediate supervisor.
Serves as a community liaison for various programs.
Operates DC Water vehicles as an essential function of the position. Maintains vehicles and/or equipment in a clean and orderly manner. Reports any operating deficiencies to the appropriate personnel.
Performs other related duties and projects as assigned at the discretion of the immediate supervisor
Supervisory Responsibilities: N/A
Key Working Relationships:Interacts with co-workers in the department and throughout DC Water representatives from other government agencies various community organizations and with the general public.
The qualifications listed below are representative of the knowledge skill and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.
Required Skills & Qualifications
Three (3) years of progressive experience in water quality related programs. |
Minimum Education Requirements: |
High School diploma or General Educational Development (GED) certificate |
Required Skills: |
Good understanding of water analysis and programs. |
Good organizational skills and detail oriented. |
Good verbal communication skills. |
Utilizes a personal computer and maintains working knowledge of current software programs (e.g. word processing spreadsheets email). |
Required Licenses & Certifications: |
Must possess and maintain current a valid Motor Vehicle Operating License |
Physical Requirements: |
Ability to lift and carry equipment weighing up to 50 lbs. |
Field environment outdoor exposure and some general office environment. |
Preferred Skills & Qualifications
Preferred Experience: |
A minimum of 6 months experience in water sampling testing and analysis. |
Preferred Education Requirements: |
Preferred Bachelors degree in Environmental Science or Environmental Engineering from an accredited college or university |
Preferred Skills: |
N/A |
*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
Take pride in your work.We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
Connect to a strong culture.Everything we do is grounded in our shared valuesaccountability trust teamwork customer focus safety and wellbeing.
Be your true self.We are an inclusive organization that embraces diversity and we recognize and celebrate employees individuality and unique contributions.
Build your skills and career path.We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing
The Americans with Disabilities Act prohibits discrimination against qualified individuals with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please email.
Required Experience:
IC