Senior Field Service Technician – Forklifts & Material Handling Equipment
Sumter, SC - USA
Job Summary
Senior Field Service Technician Forklifts & Material Handling Equipment
(Heavy Equipment Industrial Service Field-Based Role)
Charlotte NC Surrounding Territory
Company Vehicle Provided Paid Travel Time Career-Track Opportunity
Youre not just fixing forklifts.
Youre keeping operations moving and helping shape the next generation of technicians.
If youre an experienced field service technician who thrives on solving real problems owning your territory and mentoring others this role was built for you.
At WMH Solutions senior technicians dont get stuck turning wrenches forever. They gain visibility influence and long-term career paths across service parts warranty OEM programs and leadership.
About WMH
WMH Solutions is a 38 year leader in material handling supporting warehouses manufacturing and distribution operations across the Southeast. With 11 locations and 250 professionals we deliver forklift service fleet maintenance automation and aftermarket solutions that keep industry moving.
Were an exclusive Linde Material Handling partner and a full-scale solutions provider not just a dealership.
Here your work matters. Your growth matters. And performance is recognized.
The Role
As a Senior Field Service Technician youll operate independently in a company-provided service van delivering advanced diagnostics repairs and preventative maintenance on forklifts and material handling equipment across customer sites.
Youll also serve as a technical leader mentoring junior technicians setting quality standards and helping drive operational excellence in the field.
This is not an entry-level role.
This is a career-track opportunity for technicians who want responsibility autonomy and growth.
This is not an entry-level role.
This is a career-track opportunity for technicians who want responsibility autonomy and growth.
What Youll Do
Field Service & Territory Ownership
- Diagnose repair and maintain forklifts and material handling equipment at customer locations
- Perform preventative maintenance to maximize uptime and minimize breakdowns
- Operate independently in a fully equipped company service van
- Support warehouse distribution and manufacturing environments
Advanced Diagnostics & Equipment Expertise
- Troubleshoot complex mechanical hydraulic electrical and diesel systems
- Execute first-time-right repairs
- Perform inspections safety checks and scheduled service programs
- Maintain fleet equipment to OEM and compliance standards
Leadership & Mentorship
- Train and support junior technicians
- Share technical knowledge and best practices
- Lead by example in safety professionalism and workmanship
Customer Communication & Documentation
- Communicate findings and service recommendations clearly
- Complete accurate service reports work orders and repair documentation
- Follow OSHA regulations and safety standards
Who Thrives in This Role
Required Experience
- 5 years as a field service technician heavy equipment mechanic forklift technician or industrial equipment technician
- Strong mechanical hydraulic and electrical troubleshooting skills
- Experience working independently in the field
- Valid drivers license
Preferred (Not Required)
- ASE certifications
- Forklift or OEM certifications
- Dealer or industrial service experience
- Familiarity with diagnostic software and digital service platforms
Youll also bring:
- Strong problem-solving ability
- Customer-facing communication skills
- Leadership mindset
- Pride in your work
Physical & Work Environment
- Field-based role across varied job sites
- Ability to lift 50 lbs
- Standing bending kneeling and working in diverse weather conditions
- Exposure to noise dust and industrial environments
What WMH Offers
- Competitive pay performance incentives
- 100% paid travel time (no flat rate)
- Company van fuel card tablet PPE & safety shoe allowance
- Quarterly tool allowance
- Uniforms provided and laundered weekly
- Medical dental vision life insurance (HSA & PPO options)
- 401(k) with up to 9% match profit sharing
- OEM certifications & technical training
- Leadership development & mentorship
- PTO paid holidays
- Long-term career stability in a growing industry
Career Path Opportunities
Many WMH leaders started in technician roles.
Future paths include:
- Lead Technician
- Service Management
- Parts or Warranty Leadership
- OEM Program Support
- Operations & Regional Leadership
This isnt a parking spot.
Its a launchpad.
If youre ready for more ownership better support and a company that invests in your future wed like to talk.
Apply today at
Required Experience:
Senior IC
Key Skills
About Company
Explore Wheeler Material Handling for innovative solutions in new, used, and rental equipment. Enhance your fleet with our top-tier material handling products and services.