Talent Acquisition Operations Coordinator

Job Details:

The Talent Acquisition Operations Coordinator is responsible for supporting the day-to-day operations of the Talent Acquisition function from recruitment through initial onboarding. This role partners closely with recruiters hiring managers candidates and cross-functional teams to ensure a smooth timely and high-quality hiring experience.

At all times this role is expected to deliver an exceptional customer experienceboth internally and externallyby providing responsive professional and thoughtful support that creates a positive and lasting impression of InvoiceCloud for candidates and stakeholders alike.

The ideal candidate is proactive detail-oriented and eager to learnsomeone who thrives in a fast-paced environment is comfortable working with data and systems and is curious about how AI and automation can improve recruiting workflows and the overall candidate experience.

Results Driven

• Coordinates and manages high-volume recruiting logistics including phone virtual onsite and presentation interviews across multiple time zones ensuring all participants have the information and materials needed for a successful interview.
• Reviews job applicants and resumes to identify qualified candidates supporting efficient candidate progression through each stage of the recruiting process.
• Supports onboarding and pre-employment workflows to ensure candidates move smoothly and on time from offer acceptance through start date.
• Manages multiple priorities with accuracy and urgency consistently meeting deadlines in a fast-paced Talent Acquisition environment.

Takes Ownership

• Acts as the subject matter expert for Talent Acquisition systemsincluding Greenhouse Recruiting Greenhouse Onboarding and Brighthiretroubleshooting issues supporting day-to-day system usage and coordinating with vendor partners to ensure tools effectively support recruiting operations.
• Serves as a reliable operational partner to recruiters and hiring managers by proactively managing scheduling candidate communications and recruiting administration from start to finish.
• Delivers a consistently positive candidate experience by providing timely updates clear instructions and professional communication that reflects InvoiceClouds brand and values.
• Generates initiates and monitors pre-employment screeningsincluding background checks drug screens and credentialingwhile keeping recruiters informed of status and next steps.
• Handles sensitive and confidential candidate information with discretion and professionalism ensuring compliance with company policies and legal requirements.

Drives Efficiency

• Maintains accurate timely and compliant candidate records within the Greenhouse Applicant Tracking System ensuring visibility and data integrity throughout the recruiting lifecycle.
• Produces recruiting reports and hiring metrics to support operational tracking compliance and data-informed decision-making.
• Identifies opportunities to improve Talent Acquisition processes and workflows recommending practical enhancements that improve efficiency for recruiters hiring managers and candidates.

Innovative

• Demonstrates curiosity and a willingness to learn by exploring how Generative AI automation and emerging tools can streamline recruiting coordination data management and candidate communication.
• Applies a data-oriented mindset to Talent Acquisition operations using system insights and reporting to identify trends surface issues and support continuous improvement initiatives.
• Participates in special projects and cross-functional initiatives that help modernize Talent Acquisition operations and support scalability as the organization grows.

Requirements

• Bachelors degree and a minimum of 1 year of related experience or an equivalent combination of education training and experience.
• Prior experience supporting Human Resources or Talent Acquisition operations strongly preferred.
• Experience working with Applicant Tracking Systems ideally Greenhouse and HRIS platforms such as Workday.
• Strong organizational skills with high attention to detail and comfort working with recruiting data and reports.
• Clear professional written and verbal communication skills for engaging candidates hiring managers and cross-functional partners.
• Demonstrated ability to manage multiple tasks prioritize effectively and maintain a strong sense of urgency.
• Proactive mindset with a willingness to learn new tools processes and technologies including AI-driven solutions.

Benefits & Compensation

We offer a competitive benefits program including:

• Medical dental vision life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO) wellbeing days paid holidays and summer Fridays
• Mental health resources and Employee Assistance Programs
• Paid parental leave and backup care
• Tuition reimbursement and professional development opportunities
• Employee Resource Groups (ERGs)
• A collaborative inclusive culture built on innovation and excellence