We are UMG the Universal Music Group. We are the worlds leading music everything we do we are committed to artistry innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music music publishing merchandising and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters and we produce distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
The Endpoint Engineer will drive strategic initiatives that enhance endpoint infrastructure across all Universal Music Group (UMG) territories. This role focuses on leading cross-functional projects that improve system performance security and user experience. The engineer willbe responsible fordesigning implementing andoptimizingendpoint solutions managing deployments and ensuring alignment with enterprise standards. A key aspect of the role includes developing scalable solutions contributing to enterprise architecture and mentoring Tier 1 and Tier 2 teams through structured training programs and documentation as well as providing an escalation point for local territories and leads.
Lead and manage endpoint engineering projects from initiation through delivery including planning execution and post-implementation review.
Collaborate with global IT teams to define project scopes timelines and deliverables for endpoint infrastructure upgrades and deployments.
Develop andmaintaintechnical documentation and training materials to support project rollouts and knowledge transfer.
Oversee the deployment and lifecycle management of Windows 11 Office 365 Adobe and macOS environments.
Design and implement policies using JAMF Intune and SCCM/MECM to support enterprise-wide configuration and compliance.
Analyse telemetry data and system performance to inform project decisions and continuous improvement efforts.
Coordinate with vendors and third-party suppliers to ensuretimelydelivery of project components and services.
Manage critical incident response as part of project risk mitigation including communication and resolution strategies.
Contribute to enterprise knowledge management systems by documenting project learnings and technical solutions.
5 years of experience leading or contributing to endpoint engineering projects in enterprise environments.
Proven ability to manage project timelines milestones and deliverables.
Strong communicationand stakeholder engagement skills across technical and non-technical audiences.
Experience with SCCM/MECM JAMF Intune Azure AD (Entra ID) and Windows Autopilot in project contexts.
Demonstrated success in deploying and supporting enterprise-grade endpoint solutions.
Experience in training and mentoring technical teams as part of project enablement.
Formal training or certification in Project Management (e.g. PMP Agile).
Experience supporting executive-level stakeholders during strategic rollouts.
Familiarity with benchmarking tools for performance evaluation.
Certifications in Microsoft Apple JAMF and SCCM technologies.
Experience in media or entertainment industry projects.
Perks Playlist:
Join an entrepreneurial global organization where authenticity boldness creativity connection drive and insight arent just valuestheyre how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):
Comprehensive medical dental and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes spa treatments meal services travel and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions plus an additional UMG contribution
A variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Check out our full overview of benefits on the Perks Playlist page of the career site.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer in Alabama Arizona Georgia Mississippi North Carolina South Carolina Tennessee and Utah.
For more information please click on the following links.
E-Verify Participation Poster:English / Spanish
E-Verify Right to Work Poster:EnglishSpanish
Salary Range:
$102430 - $119985The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
Required Experience:
IC
Universal Music Group is the world’s leading music company. We own and operate a broad array of businesses in more than 60 countries.