We are Landsec

We identify and shape places that create opportunity enhance quality of life and bring joy to the people connected to is how weve created the UKs leading portfolio of urban places and one of the largest real estate companies in Europe.

Our 10 billion portfolio is built around premium workplaces the countrys pre-eminent retail platform and a residential pipeline that will redefine urban honed this ability over 80 years. Spotting the opportunities building the partnerships and continually adapting to shape the places that meet the needs of a changing where life happens. Where businesses grow. And where cities are defined.

Location

4th Floor Management Suite 123 Victoria Street with the flexibility to WFH on agreement from the Aspire Assist Administration Manager

The Team

The Aspire Assist team is split into two services. The Aspire Assist Helpdesk and the administration team. The helpdesk manage all tickets raised by customers and service partners relating to building faults such as temperature changes spillages and more serious issues such as electrical faults. The administration team raise and receipt purchase orders to ensure prompt payment of contracts contract variations and ad hoc services.

The role

• Raise purchase order requests promptly ensuring alignment with agreed SLAs.

• Assist Workplace and Service Partner teams with pending purchase orders.

• Generate weekly unmatched purchase order reports for all sites share with relevant Workplace managers and support timely resolution.

• Process receipts for purchase orders on a weekly basis to help prevent backlog.

• Prepare and distribute a weekly open purchase order report.

• Attend meetings with Aspire Service Partners as needed to ensure all purchase orders are raised and no delays occur in works or services.

• Maintain and update the Landsec switchboard contact list including new starters leavers and building changes under the guidance of the Aspire Assist Supervisor.

• Support new team members by providing guidance on raising purchase orders.

• Assist in ensuring Direct Recharges are processed in time for the monthly payment cycle.

Principle Accountabilities

• Take accountability for collaborating effectively as a team player while contributing to a positive and respectful work environment.

• Be responsible for identifying problems and implementing practical solutions ensuring that goals are consistently met in a results-oriented manner.

• Manage tasks and resources efficiently through strong organisational skills upholding integrity and respect in all interactions.

• Be accountable for delivering an exceptional customer experience communicating clearly and effectively with stakeholders and demonstrating adaptability in dynamic situations.

• Maintain a high level of reliability staying motivated to achieve objectives and supporting colleagues while demonstrating tolerance and understanding in a diverse workplace.

Essential Criteria

• Bring strong knowledge of workplace processes and procedures coupled with hands-on experience in purchase order administration and financial systems.

• Be highly proficient in Microsoft Outlook Excel and Word and have the ability to manage tasks efficiently both independently and as part of a team.

• Have clear and professional communication skills combined with a proven background in delivering excellent customer service.

• Meet and exceed the expectations of any role requiring attention to detail organization and proactive problem-solving.

This is a part-time role. 24 hours - 8 hours per day 3 days per week.

Life and Benefits at Landsec

Diversity and Inclusion

At Landsec we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.

We strive to ensure all our information and services are accessible to andusableby everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles please get in touch with our recruitment partners by emailing

To find out more about our approach visit our Diversity and Inclusion page.