Cloud Operations Engineer

How we LEAD:

We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape.

How youll CREATE:

The responsibilities of this position include but are not limited to the following functions in the Operations organization:

• Utilize technical skills and tools to coordinate maintain enhance and deploy cloud-based solutions while following corporate standards and best practices

• Work within a CloudOps team to meet project objectives in a timely fashion

• Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management

• Use CloudOps methodology and toolsets to implement and support solutions in AWS Azure and GCP

• Implement proposed solutions to ensure the delivery of a quality product or service

• Ensure cloud resources meet UMGs operational requirements and are in compliance with UMG infrastructure and security standards

• Provide documentation and communication to peers and other IT Teams for status coordination objectives and performance

• Compile and remediate vulnerabilities identified by the securities team

• Assess and troubleshoot consult with vendors and coordinate with other teams for problem resolution

• Ensure high work standards regarding incident and change management tasks

• Other tasks as deemed necessary or appropriate

Skills/Abilities:

Critical and Required Daily Skills

• SUSE Linux Enterprise Server (SLES) Administration: Deploy configure and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS VGS PVS); configure SUID SGID Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management SSH security package management (zypper rpm) process/service management (systemd) log analysis networking (TCP/IP DNS routing firewalls) backup/restore patching and security hardening.

• AWS Services: EC2 S3 EFS Storage Gateway EBS VPC VPC Endpoints IAM CloudWatch CloudTrail; provisioning configuration monitoring and optimization.

• Automation & Scripting: Bash/shell scripting AWS CLI Infrastructure-as-Code (Terraform/Ansible) cron jobs and system automation.

• Monitoring & Performance: System resource monitoring capacity planning AWS monitoring tools and troubleshooting performance bottlenecks.

Overall Skillset

• Proficient usage and management of Linux and Windows technology stacks (Ubuntu Windows Server Nginx Apache MySQL PHP IIS MS and more)

• Proven experience with AWS GCP and Azure in an enterprise setting (personal use of these services will not be considered as equivalent)

• Experienced usage of Kubernetes technology stacks (K8s EKS GKE Helm Prometheus Cortex Grafana Istio and more)

• Accomplished with Modern CloudOps methodologies and toolsets (Chef Terraform Jira Slack Vault Python Cortex)

• Solid grasp and usage of version control and release management concepts and tools particularlyGit(Github / SVN/Bitbucket) for code branching and merging

• Understanding of Modern Auth (OIDC SSO SAML Federation)

• Build and support solutions using both serverless and server-based infrastructure in AWS Azure and GCP cloud environments

• Follow deployment practices using CICD Processes and Technologies (Jenkins TeamCity Tekton Spinnaker Octopus CodeDeploy Automate)

• Solid understanding of key cloud design concepts such as High Availability (HA) Elastic Load Balancing (ELB) Principle of Least Privilege Resiliency Ephemeral Computing Stateless Computing Virtual Networking and Scaling

• Detailed knowledge and demonstrated experience with key AWS specific technologies including EC2 S3 RDS Redshift CloudWatch CloudFormation CloudTrail Storage Gateway VPC Transit Gateway Dedicated Instances Large Memory U-Type Instances and Lambda

• Detailed knowledge and demonstrated experience with key GCP specific technologies including Compute Engine BigQuery IAM BigTable VPC Shared VPC Flow Logs and Cloud Functions

• Depth of knowledge of VPC Cloud Networking Hybrid Cloud and IAM constructs in AWS Azure and GCP

• Clear understanding that implementation of security principles and tools is not optional

• Experience with serverless technologies (K8s RDS Lambda SNS SQS S3 BigQuery EKS GKE BigTable Azure AD Azure B2C API Gateway CloudFront Lambda at Edge)

• Skill configuring and administering different distributions of Linux (Amazon Linux Ubuntu Red Hat Enterprise Linux SLES)

Bring your VIBE:

Experience:

• 5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams.

• Extensive experience in technical server and Enterprise storage management

• Practical (hands-on) Experience with all 3 leading cloud providers (AWS Azure GCP)

• Practical (hands-on) Experience with UMG primary DevOps toolsets (Chef Terraform Enterprise Jira Confluence Git Vault Slack)

• Practical (hands-on) Experience with UMG primary serverless technologies (k8s GKE EKS Lambda RDS)

• Practical (hands-on) experience with UMG primary VM technologies (EC2 Dedicated Instances Compute Engine)

• Practical (hands-on) experience using scripting languages (Python PowerShell Golang AWS CLI GCP CLI Bash)

• Practical (hands-on) experience using AWS Linux Ubuntu Linux and SLES Linux

• Practical (hands-on) experience using Windows

• Practical (hands-on) experience using Kubernetes (K8s) and related toolsets (K8s EKS GKE Grafana Prometheus Cortex)

• Other tools: Dynatrace Azure AD Intune SEP Redlock Prisma Cloud SAP GoAnywhere)

Education:

• BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required

• MCSE AWS GCP and UNIX certifications strongly preferred