Patient Care Technician

Austin Travis County Sobriety Center

Job Location:

Austin, TX - USA

Hourly Salary: $ 18 - 22

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance

About the Sobering Center:
At the Sobering Center we are committed to making a positive impact in the lives of individuals experiencing substance use challenges. Our mission is to divert publicly intoxicated individuals from jail and emergency departments by providing a safe environment compassionate care and connections to community resources that promote recovery and overall well-being. Through our Holdover Program we offer a safe space for clients who have safely sobered and are ready to transition into further treatment services.

We are seeking a passionate and empathetic Peer with lived experience with substance use and recovery to join our team and contribute to this life-changing work. We are seeking peers to join either of our two programs to assist clients as they sober up in a supportive environment and provide peer support for individuals transitioning into treatment. If you are passionate about recovery have lived experience and are motivated to make a meaningful difference we invite you to join our team.

Position Overview:

As a Patient Care Technician you will play a vital role in supporting clients on their path toward stability harm reduction and recovery. Drawing upon your lived experience with substance use and recovery you will provide hope mentorship and non-judgmental support to clients as they sober up and prepare for their next steps. You will work closely with a multidisciplinary team of medical clinical and support professionals to ensure that each client receives trauma-informed person-centered care.

Key Responsibilities:

Provide compassionate recovery-oriented support to clients throughout their stay.
Monitor and engage clients always using supportive and hopeful communication.
Assist in de-escalating clients who may be anxious confused or agitated during intoxication or withdrawal.
Motivate and encourage clients toward change harm reduction and engagement with ongoing treatment or recovery services.
Focus on client strengths and support overall wellness particularly for clients with co-occurring mental health or medical concerns.
Maintain accurate and timely documentation related to peer interactions and client progress.
Assist with maintaining a clean and safe environment including routine housekeeping tasks (e.g. common areas laundry restrooms).
Participate in team meetings training and supervision.
Perform other duties as assigned in support of the Sobering Centers mission.

Key Skills and Abilities:

Strong interpersonal and communication skills; able to build trust and rapport with diverse populations.
Compassion patience and resilience when supporting individuals in crisis.
Ability to respond calmly and effectively to stressful or unpredictable situations.
Ability to maintain professional boundaries.
Knowledge of confidentiality standards (HIPAA 42 CFR Part 2) and ethical peer support practices.
Organizational skills and ability to manage multiple priorities in a fast-paced environment.
Collaborative team player with a strong commitment to recovery-oriented values.
Basic computer skills (documentation email electronic record systems).

Additional Safe Sobering Program Peer Responsibilities:

Conduct client screenings and discharge processes in accordance with program policies.
Assist clients with brief interventions providing support and guidance to address immediate needs and encourage engagement in treatment or recovery services.
Assist clients to connect with appropriate community resources.

Additional Holdover Program Peer Responsibilities:

Facilitate individual and group peer-support sessions sharing lived experience appropriately to model healthy recovery behaviors and inspire hope.
Provide education and advocacy to clients around recovery topics wellness relapse prevention coping strategies self-management and community integration.
Support development and implementation of client action plans.
Assist with care coordination and warm handoffs to the next levels of care.
Promote client retention and address barriers to engagement.
Supervise and support clients during meals.
Transport clients to appointments or next levels of care as needed.

Qualifications:

High School Diploma or GED required.
Hold a valid Texas Drivers License (required).
Lived experience with substance use and recovery stability.
Bilingual (Spanish English) preferred.
Holdover Program Peers: Peer Support Specialist certification or ability to obtain within 6 months of hire date (required).
Must independently obtain and maintain a valid American Heart Association Basic Life Support (BLS) certification prior to and throughout employment.

Physical Demands:

Ability to assist clients transferring from standing to lying and from lying to sitting and standing positions.
Ability to assist clients transfer to restroom and to assist in showering if required.
Ability to use abdominal and lower back muscles over time without fatigue.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is required to sit bend or crouch. The employee must be able to lift and/or move up to 50 pounds and may occasionally move 100 pounds (with assistance).

Benefits:

Competitive salary commensurate with experience and qualifications.
Comprehensive health insurance package including employer paid medical dental and vision coverage.
Retirement savings plan with employer matching contributions.
Generous paid time off.
Professional development opportunities including training conferences and workshops.
A supportive and inclusive work environment that values work-life balance and employee well-being.

Compensation: $18.54 - $22.00 per hour

About Us

The Sobering Center Contributes to a Safe Community

Founded in 2018 the Sobering Center was built with the intent of providing the community with a safe place to recover from intoxication in lieu of the jail or the emergency room and to then be referred to community based resources as needed. Today we have provided this service to over 7000 individuals and continue to evolve our services to meet the needs of our community. Our clients reflect the Austin/Travis County community in that we are regularly providing sobering services and brief interventions for college students festival goers partakers of downtown entertainment and the chronically homeless. All are welcome and our staff will work to individualize the intervention.

Our Impact

Substance use disorder (SUD) and alcohol use disorder are the leading causes of preventable illness and early death. About 21 million Americans have at least one addiction yet only 10% of them receive treatment. The Sobering Center provides counseling to those who identify or meet the criteria for SUD. The misuse of alcohol or other drugs could lead to personal consequences due to increased risky behaviors and ultimately lead to entry into the criminal justice or medical systems. Our organization provides the essential service of diverting publicly intoxicated individuals from such systems and provides direct intervention to assist that 90% in getting the help they need.

Required Experience:

Benefits:401(k)401(k) matchingCompetitive salaryDental insuranceHealth insurancePaid time offVision insuranceAbout the Sobering Center: At the Sobering Center we are committed to making a positive impact in the lives of individuals experiencing substance use challenges. Our mission is to divert publ...

Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance

Position Overview:

Key Responsibilities:

Provide compassionate recovery-oriented support to clients throughout their stay.
Monitor and engage clients always using supportive and hopeful communication.
Assist in de-escalating clients who may be anxious confused or agitated during intoxication or withdrawal.
Motivate and encourage clients toward change harm reduction and engagement with ongoing treatment or recovery services.
Focus on client strengths and support overall wellness particularly for clients with co-occurring mental health or medical concerns.
Maintain accurate and timely documentation related to peer interactions and client progress.
Assist with maintaining a clean and safe environment including routine housekeeping tasks (e.g. common areas laundry restrooms).
Participate in team meetings training and supervision.
Perform other duties as assigned in support of the Sobering Centers mission.

Key Skills and Abilities:

Strong interpersonal and communication skills; able to build trust and rapport with diverse populations.
Compassion patience and resilience when supporting individuals in crisis.
Ability to respond calmly and effectively to stressful or unpredictable situations.
Ability to maintain professional boundaries.
Knowledge of confidentiality standards (HIPAA 42 CFR Part 2) and ethical peer support practices.
Organizational skills and ability to manage multiple priorities in a fast-paced environment.
Collaborative team player with a strong commitment to recovery-oriented values.
Basic computer skills (documentation email electronic record systems).

Additional Safe Sobering Program Peer Responsibilities:

Conduct client screenings and discharge processes in accordance with program policies.
Assist clients with brief interventions providing support and guidance to address immediate needs and encourage engagement in treatment or recovery services.
Assist clients to connect with appropriate community resources.

Additional Holdover Program Peer Responsibilities:

Facilitate individual and group peer-support sessions sharing lived experience appropriately to model healthy recovery behaviors and inspire hope.
Provide education and advocacy to clients around recovery topics wellness relapse prevention coping strategies self-management and community integration.
Support development and implementation of client action plans.
Assist with care coordination and warm handoffs to the next levels of care.
Promote client retention and address barriers to engagement.
Supervise and support clients during meals.
Transport clients to appointments or next levels of care as needed.

Qualifications:

High School Diploma or GED required.
Hold a valid Texas Drivers License (required).
Lived experience with substance use and recovery stability.
Bilingual (Spanish English) preferred.
Holdover Program Peers: Peer Support Specialist certification or ability to obtain within 6 months of hire date (required).
Must independently obtain and maintain a valid American Heart Association Basic Life Support (BLS) certification prior to and throughout employment.

Physical Demands:

Ability to assist clients transferring from standing to lying and from lying to sitting and standing positions.
Ability to assist clients transfer to restroom and to assist in showering if required.
Ability to use abdominal and lower back muscles over time without fatigue.

Benefits:

Competitive salary commensurate with experience and qualifications.
Comprehensive health insurance package including employer paid medical dental and vision coverage.
Retirement savings plan with employer matching contributions.
Generous paid time off.
Professional development opportunities including training conferences and workshops.
A supportive and inclusive work environment that values work-life balance and employee well-being.

Compensation: $18.54 - $22.00 per hour