Receptionist | London
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Role:
To create a welcoming professional first impression and assist all visitors and clients both in person and over the telephone.
Location: London
Reports to: Head Receptionist
Key Areas of Responsibility:
- Responsible formanaging switchboard
- Responsible foroverseeing front of house ensuring meeting rooms and receptionare immaculate at all times
- Meeting and greeting all visitors
- Coordinates meeting room bookings
- Liaising with Hospitality Assistant forcatering requirements
- Liaising with the IT team for meeting room support
- Overseeing meeting rooms andclient areas
- Liaison with main building reception
- Management of all equipment in reception area
Key Competencies:
Core Skills:
- Consistently positive even under pressure
- Self-starterwith ahands-onapproach
- Proactively takes on the challenge of unfamiliar tasks
- Activelyparticipatesin continual professional development
- Acts with discretionintegrityand professionalismat all times
- Is widely trusted and seen as direct and honest
- Positive outlook seen as committed and enthusiastic
- Fully proficient level of competency of all mainstream software packages that are relevant to role
- Shows initiative and adopts a proactive approach
- Identifiesissues and resolves promptly
- Manages andprioritisesworkload effectively andseeks helpwhen necessary
- Successfully handles multiple tasks
Team:
- Seen as a cooperative team player willing to resolve issues
- Seen to go out of your way to help/support others and portray a can-do and helpful attitude
- Participates in admin team meetings/events
- Provides cover in theabsence ofteam members
Communication:
- Communicates effectively with colleaguesclientsand suppliers
- Demonstrates effective communication skills both written and verbal
Key Tasks
Standards and Workflow:
- Efficient and professional management of all incoming calls and ensuring they are connected to relevantperson
- Takes and delivers clear message and ensures it is passed on toappropriate person
- Professionally meets and greets all visitors upon arrival providing refreshments
- Promptly informing relevant person that their visitor has arrived
- Ensures newspapers and magazines in reception area are appropriately displayed each day
- Efficiently receives and interacts with incoming visitors
- Efficiently manages and coordinates meeting rooms bookings
- Ensures all catering requirements for all meetings arecoordinated
- Consistently ensures that meeting rooms are alwayspresentableand all relevant equipment/materials/catering is provided
- Provides direction andsupport toHospitalityAssistantforthe set-up and clearing of meetings rooms within the requiredtimeframe
- Ensures all meeting rooms are ready for use at the required time and are the correct layout
- Ensures all meeting rooms are set up with the relevant equipment and are presented to the required standard
- Regularly communicates with reception for the main building and ensures adherence to all security requirements
- Ensures all TV screens are switched on and off at the start and end of each day
- Ensures that both reception area and meetings roomsare presentable at all times
- Ensure all food is ordered in advance to meet catering requirements for meetings and events
- Performs other ad hoc duties as and whenrequired
- Observes H&S and security procedures
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Teneo is a global CEO consulting and advisory firm that provides integrated, strategic counsel in management consulting, strategy & communications, capital and risk advisory for CEOs and senior executives of leading companies.
