Job Summary
Maintains shift accountability through the supervision of workflow for the patient transport department. Responsible for maintaining adequate employee levels to ensure quality services in a cost effective and efficient manner. Mentors and guides employees and provides input regarding staff performance. Assists manager with employee development education and disciplinary actions on assigned shifts. Collects monitors analyzes summarizes data to identify potential process inefficiencies and/or quality assurance issues. Troubleshoots as necessary to meet the volume of runs to provide excellent customer service.
Essential Functions
- Supervises the activities of employees engaged in transporting patients and equipment to and from testing and procedure areas including inpatient outpatient emergency and high risk intensive care unit (ICU).
- Develops employee schedules including updates to meet changing needs on a daily basis. Fills employees vacancies on a shift-by-shift basis and anticipate those needs based on run volumes.
- Monitors overtime costs length of shift (LOS) and daily usage of FTEs and supplies working within the budget developed by the Director/Manager.
- Assists manager with interviewing hiring performance evaluations goals setting performance improvement and corrective actions. Provides direction and support to subordinate employees to ensure effectiveness and efficiency. Facilitates the training and continuing education of employees.
- Makes suggestions for process changes and provides input into policies procedures and departmental objectives.
- Transports patients to and from the Department as needed.
- Coordinates requests for services information records and data on a timely basis. Researches and resolves problems. Engages in impacting professional positive and productive physician relationships.
Qualifications
- Required High School Diploma or equivalent or equivalent
- Preferred Associates Degree quivalent
- 1 year of relevant experience Skills knowledge abilities typically gained through 1 year of related experience
- 1 year of relevant experience customer service experience preferably in a hospital or health care setting Required
- 2 years of relevant experience leadership Preferred
- CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or
- CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required
Physical Demands
- Pallet to Waist (6 from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 5 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 5 lbs
- Pushing Force > 5 lbs: Seldom up to 20 lbs
- Pulling Force > 5 lbs: Seldom up to 15 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Seldom
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Seldom
- Squat: Seldom
- Supine Lying: Seldom
- Stair Climbing: Seldom
- Crawling / Kneeling: Seldom
- Driving: Seldom
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Seldom
- Forceful Grip > 5 lbs: Occasionally
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
- Visual Acuity ¹None No; Seldom Yes: Seldom
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak
Department Name
EVS Transport and Linen Leadership CHE - Corporate
Employment Type
Full time
Shift
Evening (United States of America)
Weekly Scheduled Hours
40
Hours of Work
3 p.m. - 11:30 p.m.
Days Worked
Monday - Friday
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.