Technical Author

We are excited to announce an exciting job opportunity at our Severn Beach Bristol location! We are looking for a talented Technical Author to join our dynamic and rapidly growing global team on a permanent this role you will create and refine highly technical documentation prioritising content validation and review. The ideal candidate will possess exceptional written and verbal communication abilities and will collaborate effectively across various departments with diverse stakeholders. At Oxford Instruments our commitment to our customers is paramount; this position is pivotal in ensuring the quality accuracy and timeliness needed to exceed our customers expectations.

What Youll Do:

• Publish customer manuals:Use Framemaker and Flare to create bespoke customer manuals from existing content.
• Develop new documentation:Develop clear and concise documentation that meets users needs.
• Validate technical details:Work with engineers and technicians to ensure the technical detail is correct through observation and hands-on testing in our lab.
• Review written content:Peer review content written by other members of the team.
• Edit CAD drawings:Edit drawings and other images used throughout the documentation.
• Answer product queries:Work with engineers and managers to answer technical queries.
• Follow internal procedures:Apply our document version control and branching procedures.
• Health and Safety:Uphold the companys health safety and environmental protection standards.
• Be part of Team:Be part of a collaborative and inclusive work environment that values and empowers you to contribute your unique skills and perspectives.
• Minimum three days per week on site.

What We Offer:

• Comprehensive authoring experience:Be part of the lifecycle of documentation from analysis to publishing using modern authoring tools.
• Wide range of projects:Work on a range of short and long term projects for different user groups.
• Collaborative environment:Join a team of supportive professionals focused on our customers experience.
• Professional growth:Opportunities for continuous learning and development.

What Were Looking For:

• Technical Expertise:Proficiency in various software development tools and languages.
• Problem-Solving Skills:Ability to tackle challenges head-on and find effective solutions.
• Customer Focus:Strong written and verbal communication skills to understand and meet customer needs.
• Self management:Ability to deliver content that meets agreed objectives and timescales.
• Team Player:Collaborative mindset to work effectively with colleagues and clients.
• Commitment to Safety:Adherence to health safety and environmental protection standards.

Education/Experience:

• A recognised technical authoring qualification (ISTC NVQ Diploma etc.) or equivalent experience.
• Minimum experience of two years in a technical author role.
• Proficiency in using authoring software such as MadCap Flare Framemaker or Adobe Acrobat.
• Experience in writing procedures for the operation and maintenance of technical products.
• Ideally experience in either the semiconductor electro-mechanical or scientific sector.
• Experience in CAD software is helpful.
• Experience in using Simplified Technical English is helpful.
• Familiarity with document control procedures such as branching versioning and document review cycles.

Professional Skills/ Abilities:

• Excellent technical writing and proofreading skills.
• Excellent communication and interpersonal skills.
• Good technical comprehension with the ability to summarise technical detail appropriately for the audience.
• Meticulous attention to detail.
• Good time management skillswith the ability to deliver to deadlines.
• Ability to work independency and as part of a team.

Personal Qualities:

• A professional manner in all interactions.
• A problem-solving approach remaining calm under pressure.
• A good team player able to demonstrate emotional intelligence and an appreciation of other peoples skills abilities and experience.
• Able and willing to travel on occasions.

At Oxford Instruments Plasma Technology we provide tools for the engineering of micro- and nano-structures with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics to electric cars and quantum computers.

Benefits:

In addition to a competitive starting salaryOxford Instrumentsalso offers structured career development opportunities an excellent work-life balance private healthcare a share incentive plan25 days annual leave half-days on Fridays a defined contribution Group Personal Pension Plan the convenience of our on-site canteen where you can enjoy fresh hot meals prepared daily with a varied menu and delicious options to choose from all at subsidised prices and a flexible benefits package that you can tailor to your requirements.

Follow us at qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin or encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.