Product Manager Fulfillment
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Job Location:
Nottingham - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Role: Digital Product Manager - Fulfillment
Contract: 24M Fixed Term Contract
Shift pattern: Full Time
Location: Nottingham
Closing date: 20th Feb 2026
Recruitment Partner: Matthew Nelligan
What youll be doing
As our Product Manager for fulfil youll own and optimise our end to end fulfilment experience across Order Management delivery Click & Collect returns and partner fulfilment capabilities. Youll sit within the Buy & Fulfilment product area reporting to the Lead Product Manager working closely with architects engineering programme UX operations and commercial teams.
Key responsibilities
Own the product vision roadmap and delivery for our digital transformation (Condor) onto Salesforce OMS and associated fulfilment services.
Oversee the end to end testing process ensuring fulfilment scenarios are validated and prioritise defects based on customer impact operational risk and delivery readiness.
Shape and deliver dropship and marketplace fulfilment experiences ensuring seamless partner onboarding order routing and customer comms.
Lead cross functional squads to deliver enhancements across order routing inventory accuracy picking &packing delivery SLAs and returns workflows.
Drive the fulfilment transformation agenda across core systems integrating new capabilities to support speed flexibility and scalability.
Shape and deliver dropship and marketplace fulfilment experiences ensuring seamless partner onboarding order routing and customer comms.
Use data and insights to identify customer pain points and operational inefficiencies translating them into clear product opportunities.
Develop strong partnerships with logistics store ops supply chain engineering and thirdparty fulfilment partners.
Ensure customer centric regulatory and operational requirements are created at every stage
What youll need to have (our must-haves)
It would be great if you also have
Proven experience as a Product Manager in fulfilment logistics order management or supply chain technology.
Hands on experience working with Salesforce OMS (or another enterprise OMS) across order orchestration routing and fulfilment flows.
Strong understanding of end to end fulfilment processes including delivery Click & Collect sameday returns and exchanges.
Ability to break down complex fulfilment problems into clear product requirements and prioritised roadmaps.
Experience collaborating across engineering operations commercial and partner teams.
Experience communicating complex technical concepts to a variety of audiences able to simplify complexity and influence at all levels.
Customer-centric mindset
IT WOULD BE GREAT IF YOU ALSO HAVE
Demonstrable experience delivering digital or operational transformation within complex organisations.
Solid working knowledge of dropship and marketplace fulfilment models.
Knowledge of carrier integrations warehouse systems picking/packing technology or store fulfilment tooling.
Understanding of marketplace seller operations and onboarding processes.
Familiarity with inventory management concepts
Ability to use data tools to support decision-making
Experience working with third-party logistics providers or external fulfilment partners
Rewards designed for you
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
Theres lots more in our benefits and discounts MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only.
About The Boots Group
The Boots Group is a trusted leader in healthcare pharmacy and retail operating across 11 countries - including the UK Ireland Thailand and Mexico. The Boots Group brands - including Boots Boots Opticians No7 Beauty Company Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
We are looking for the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
Be brilliant with Boots.
Keywords
Own the product vision roadmap and delivery for our digital transformation (Condor) onto Salesforce OMS and associated fulfilment services.
Oversee the end to end testing process ensuring fulfilment scenarios are validated and prioritise defects based on customer impact operational risk and delivery readiness.
Shape and deliver dropship and marketplace fulfilment experiences ensuring seamless partner onboarding order routing and customer comms.
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
