Senior Customer Application Support Engineer – RT
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Organization Description
The TIC Online Support team is a global organization that provides highly technical support to customers worldwide across all technologies and architectures offered by NXP. Their responsibilities include handling customer technical issues related to NXP products software applications and design challenges.
Responsibilities:
- Collaborate with global RT support teams to provide highquality technical support to customers worldwide.
- Responsible for receiving analyzing troubleshooting and updating various RT hardware and software issues through the official NXP Case Management System.
- Coordinate with relevant internal product line teams to drive timely resolution of technical issues.
- Prepare and update Knowledge Base technical articles publish technical examples and create configuration and application guides.
- Develop and deliver technical trainings.
Requirements:
- Masters degree in Electronic Engineering.
- Strong microcontroller background
- Experienced in embedded SoC software and hardware design and development; candidates with RT R&D experience are preferred.
- Excellent communication skills in English (both verbal and written).
- Collaborative proactive with strong selflearning ability and a teamoriented mindset.
- Minimum of 5 years of relevant experience.
Required Experience:
Senior IC
Key Skills
- Abinitio
- Google Analytics
- Corporate Communications
- Infection Control
- Lab Technology
- Condition Monitoring
About Company
NXP is a global semiconductor company creating solutions that enable secure connections for a smarter world.
