HostHostess
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Job Location:
West Hollywood, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Casa Madera is a coastal-inspired dining experience where the spirit of the Riviera Maya meets elevated Mexican cuisine. The menu celebrates fresh thoughtful ingredients warm flavors and dishes rooted in tradition while embracing a sense of ritual grounding and connection.
Designed to feel like a retreat from the everyday Casa Madera blends soulful energy handcrafted cocktails and an atmosphere that moves effortlessly from relaxed to refined. Every moment is meant to feel immersive intentional and touched by the elements.
Casa Madera has locations in Toronto and West Hollywood each offering its own interpretation of this coastal Mexican escape.
Department:Front of House
Employment Type:Part-Time Non-Exempt
ReportsTo:General Manager
Job Summary
The Lead Host plays akeyleadership role in shaping the guest experience from the moment guests arrive. This positionis responsible foroverseeing the restaurants seating strategy managing dining room flow and ensuring all greeting and seating operations are executed smoothly and professionally. The Lead Host sets the standard for hospitality by providing a warmtimely and welcoming first impressionmaintainingfull awareness of reservations walk-ins and table movements and guiding guests throughservice adjustments as needed.
Key Responsibilities
Coordinate and execute seating strategy and dining room flow throughout service
Serve as the primary point of contact for host team communication and guest inquiries
Maintain awareness of guest preferences special occasions dietary restrictions and special accommodations
Ensure a clean safe and organized host area in compliance with health and safety standards
Proactivelyanticipateand support the needs of guests and fellow team members
Ensure side stations and host areas are properly stocked and prepared for service demands
Complete assigned morning administrative and preparatory duties as needed
Qualifications
Strong multitasking skills with a diligent and dependable work ethic
Maintaina clean polished and professional appearance
Previousexperience in a guest-facing or customer service role
Availability to work nights weekends and holidays
Ability to stand for the duration of assigned shifts andlift upto35 pounds
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin disability veteran status or any other characteristic protected by applicable law.
If you requirea reasonableaccommodation to complete the application or interview process please contact Human Resourcesat . We are committed to providing reasonable accommodationsin accordance withapplicable law.
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
