Night Audit

SUMMARY The Night Auditor is responsible for conducting all nightly audit-related duties while providing guest service at the hotels front desk. Audit responsibilities include nightly balancing duties for days business daily paperwork and shift reports. While completing these duties the Night Auditor will attend to guest needs such as guest check1in/check-outs reservations and other guest inquiries. The Night Auditor is the Supervisor on Duty for the graveyard shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• The Night Auditor will be responsible for securing and counting their assigned bank processing payments and following company policies by maintaining daily logs and records for accounting functions such as charge backs paid outs voids and correction vouchers. This position will work closely with the other departments by reporting guest concerns regarding the rooms public area restaurants or other amenities. Night Auditor will be responsible for all Casino related promotions that include verifying logging editing and corrections. Night Auditors will be responsible to follow instructions from management team thoroughly. Ensures confidentiality of the Gaming and Hotel Operations. Maintain Confidentiality of propriety and guest information; protect company assets and guest privacy. Must possess telephone communication skills in terms of the ability to negotiate convince sell and influence potential hotel guests. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Be thoroughly familiar with hotel amenities room rate promotions restaurants surrounding venues and hotel policy to assist guests with requests for information. Be responsible for their assigned safety deposit box. Including Daily Cash Deposits and log. Be responsible for the Daily Check List with accountability. Be able to practice adequate communication with transactions. Be responsible for all shift reports at shift end and provide accurate pass on.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required of personnel so classified.

QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CERTIFICATES LICENSE AND REGISTRATIONS Must be able to submit supporting documents of education and training (High School Diploma GED Degree and Certificates). Must be able to obtain and maintain in good standing a Drivers License and qualify for Fleet Management coverage on company vehicles; preferred

EDUCATION AND/OR EXPERIENCE

• High School Diploma or GED is required with one (1) to three (3) years experience in Reservations/Front Desk. Two (2) years supervisory experience previous data entry and multi-line telephone experience call center or reservation department experience is helpful Hospitality Oriented/Certifications and Online Travel Experience/Bookings; preferred (G6)

SPECIAL QUALIFICATIONS: Strong organizational skills required.

SAFETY REQUIREMENTS: Safety is a core value at Shoshone-Bannock Gaming/Hotel. The ability to work safely and prevent personal injury is a key job requirement of every position. Each employee is also expected to be committed to the safety of fellow employees and our customers and demonstrate that commitment through daily actions.

LANGUAGE SKILLS Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving guest relations; safety protocols; Policies and Procedures.

MATHEMATICAL SKILLS Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to perform these operations using units of American money and weight measurement volume and distance.

REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables. Must be able to communicate effectively in person while on the phone while using intercom/microphone and in writing.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position the employee is regularly required to talk and hear. The employee is also regularly required to stand on a hard surface for long periods of time (minimum 6-10 hours) walk sit and use hands and fingers handle or feel objects tools or controls. The employee is occasionally required to reach with hands and arms and to sit climb or balance and stoop kneel crouch or crawl. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a public work environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines. While performing the duties of the position the employee is frequently exposed to moving mechanical parts and fumes tobacco smoke or airborne particles. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. When on the casino floor the noise level increases to loud.

Discover Amazing Benefits at Shoshone-Bannock Casino Hotel!
At Shoshone-Bannock Casino Hotel we believe in taking care of our team members. Check out the fantastic benefits youll enjoy when you join our family:

Paid Leave and Holidays:

• Generous PTO and vacation days to recharge and relax.
• Ceremonial leave to celebrate important cultural events.
• Various holidays off to spend time with family and friends.

Comprehensive Benefits Package:

• Health Insurance: Medical Dental Vision and Prescription coverage to keep you healthy.
• Basic Life/AD&D/Dependent Life: Protect yourself and your loved ones.
• Telemedicine: Access healthcare professionals from the comfort of your home.
• Short Term and Long-Term Disability: Support when you need it most.
• Employee Assistance Plan (EAP): Get help with personal and professional challenges.
• Supplemental Products: Enhance your coverage with options like Flexible Spending Account Hospital Indemnity Critical Illness Accident Identity Theft Protection and Whole Life with Long Term Care.
• Retirement Plans: Secure your future with 401K and ROTH plans.

Enrollment Information:

• Open Enrollment: Enroll in benefits once yearly during open enrollment.
• Eligibility: All permanent full-time employees (30 hours per week) who have completed their probationary period are eligible to enroll.

Ready to make a difference in our team and enjoy these amazing benefits Apply now and become a part of our team at Shoshone-Bannock Casino Hotel!

Please fill out the attached application and send it to Josephine Tuell at

If you have any questions or concerns please reach out to Josephine at ext. 3041.