Account Manager

Who We Are

SJR is an award-winning communications consultancy working with some of the worlds best and biggest brands. We believe in the power of transformative content brought to life by our team of uncommon talents. We combine journalistic rigor strategic communications sensibilities and creative intelligence to sharpen the conversation decode complexity build trust and make good ideas explode.

We hire passionate innovators to join us on our mission to create best-in-class brand storytelling.

Who We Are Looking For

We are currently seeking an Account Manager to join our growing Toronto-based this critical role you will work on a global luxury appliance brand and champion an outstanding client experience by delivering programs that consistently meet and exceed client expectations - on time and within making it all happen you will liaise with clients in-house teams and external suppliers to maintain an organized workflow from idea through to execution and measurement. The ideal candidate thrives on delivering creative solutions and is committed to going above and beyond to uphold the highest standards that define working at SJR.

What Youll Do

Client & Account Management

• Lead day-to-day client communication and account administration
• Manage and communicate project timelines deliverables budgets and scopes of work
• Assist in identifying organic growth opportunities aligned with client and agency strategy

PR Media & Influencer Execution

• Execute end-to-end influencer programs including media and influencer sourcing outreach pitching contracting briefing content review approvals and performance tracking
• Develop program materials (e.g. press release key messages event signage etc.)
• Liaise with vendors and partners to support events activations and campaign execution
• Prepare plans status updates and wrap reports including results and insights

Strategy & Planning

• Remain current on your clients business industry audience and competitive landscape
• Support strategy development and client presentations (ideas programs budgets etc.)
• Translate ideas into clear concise briefs for editorial creative and production teams

Project Management & Collaboration

• Own day-to-day project management including timelines status updates and budgets
• Demonstrate strong problem-solving skills when addressing client requests
• Help guide and coach junior staff supporting their growth and development
• Collaborate with in-house strategy editorial and design teams

What Youll Bring

• 35 years of experience in a public relations agency
• Proven experience executing comprehensive PR and influencer campaigns including strong media and influencer relations (outreach pitching materials development).
• Exceptional organizational time management and project coordination skills with a track record of delivering high-quality work on tight deadlines.
• Excellent written and verbal communication skills capable of producing error-free grammatically correct materials efficiently.
• Proficiency with collaborative tools and project management platforms (e.g. Microsoft Teams) and advanced use of Microsoft Office.
• A collaborative spirit high standards and a strong commitment to teamwork and client success.
• Strong problem-solving skills and a proactive approach to challenges.
  

What We Offer

• Hybrid work environment
• SJR office is located in the WPP Toronto Campus at the Torontos Waterfront Innovation Centre with state-of-the-art amenities
• Competitive salary and time off policies
• Flexible benefits package Employee Assistance Program and Wellness Reimbursement
• A team of intellectually curious empathetic and collaborative people

SJR is dedicated to employment equity and welcomes diversity in the workplace. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.

Required Experience:

Manager