Job Posting Title Special Operations and Intelligence Unit Telecommunicator

Adult Correction

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profile Job Location:

Wake County, NC - USA

profile Yearly Salary: $ 33902 - 59327
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Job Summary

Agency

Adult Correction

Division

Job Classification Title

SOIU Telecommunicator (S)

Position Number

Grade

NC05

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14000 employees. It is responsible for safeguarding and preserving lives and property through prevention protection and preparation as well as the care custody and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody healthcare and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration Health Services Rehabilitation & Reentry Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

SOIU Telecommunicator position is responsible for telecommunications and daily operations of the Division of Criminal Information Network terminal. The position reports to the supervisor assigned to Special Operations and Intelligence Unit (SOIU) Communications Center located at the Yonkers Road Complex in Raleigh NC.

Job responsibilities include but are not limited to:

- Provide accurate and timely information that is coherent and effective in assisting other agencies with appropriately classifying offenders to facilitate lawful apprehension and arrest of criminal offenders.

- Exercise appropriate knowledge and take action in the areas of a computer monitoring system criminal network application; and further the daily operations and maintenance of multiple platforms; knowledge of all systems software hardware and NCDAC OPUS mainframe system for use on a daily basis and for providing customer service and assistance to field staff or other authorized officials.

- Serve as a liaison to provide information in time of need for the purpose of public safety and as a primary link with information essential for routine duties and emergency assistance.

Knowledge Skills and Abilities/Management Preferences

Salary range: $33902.00 - $59327.00 Annually.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

  • Effective communication skills with the ability to convey information clearly in both written and verbal formats.
  • Demonstrated ability to interpret and apply rules laws and governing security regulations.
  • Proficiency in using software applications for accurate data entry retrieval and reporting.
  • Current DCI Certification and solid understanding of law enforcement practices and NC DAC terminology.
  • Working knowledge of probation and parole policies prison and court systems and related procedures.

Note:

The NC Department of Adult Correction continuously recruits for Special Operations Intelligence Unit Telecommunicators and will accept applications regardless of whether there is a current vacancy. Your application for this posting will remain on file for180 daysand will be screened for vacancies as they occur for any shift (1st shift hours 6:00 am - 2:00 pm 2nd shift hours 2:00pm-10:00pm 3rd shift hours 10:00pm-6:00am).

The Posting Will Close At 11:59 P.M. The Night Before the End Date.

About The SOIU Unit:

The Special Operations & Intelligence Unit (SOIU) is within the Department of Adult Correction and is responsible for identifying appropriate security goals objectives standards strategies and technologies used. SOIU also directs activities of both Prisons and Community Corrections staff and oversees the collection analysis and sharing of intelligence information.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit the website forState Benefits.

Supplemental Contact Information

North Carolina Department of Adult Corrections (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position. For more information about NCDAC please visit us at our website.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

  • Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

  • Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.

  • If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be accepted.Applications must be submitted by 11:59 PM on the night before closing date.

  • Applicantsmaybe subject to a criminal background check.

  • If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.

  • The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader).

  • Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. The hiring process may take several weeks.

  • Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

    • For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

      Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

      Veterans and National Guard Preference

      • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.

      • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

      • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

      ADA Accommodations

      Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) NCDAC is committed to the full inclusion of all qualified individuals. As part of this commitment NCDAC will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

      Minimum Education and Experience

      Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

      High School or General Educational Development (GED) diploma and two years of dispatcher experience and work efficiently under pressure (OR) an equivalent combination of education and experience.

      Necessary Special Qualifications: Must meet applicable Education Employment and Training standards as required to be Department of Criminal Information (DCI) certified. Must be DCI certified or become certified within 120 days of employment and maintain certification by recertification every 2 years.

      EEO Statement

      The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

      Recruiter:

      Anchal Mishra

      Email:

AgencyAdult CorrectionDivisionJob Classification TitleSOIU Telecommunicator (S)Position NumberGradeNC05About UsThe NC Department of Adult Correction is one of the largest state agencies with more than 14000 employees. It is responsible for safeguarding and preserving lives and property through preve...
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