Receptionist (MW) – Property Name
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Discover Your Next Opportunity
We are looking for an experienced and enthusiastic Front Desk Agent with a positive attitude and a genuine passion for hospitality to join our team for the 2026 season.
As part of our hospitality team you will be the first point of contact for our guests representing the warm and authentic spirit of Borgo Pignano. You will work closely with colleagues and management to ensure impeccable and personalized 5-star service in an international setting.
Key Responsibilities:
Handle check-in and check-out operations efficiently and professionally
Deliver guest services in line with Borgo Pignanos Relais & Châteaux standards
Assist guests with reservations for on-site experiences and dining
Monitor calculate and record guest billing and charges
Manage guest requests feedback and complaints promptly and courteously
Collaborate with internal departments to ensure a seamless guest experience
Maintain up-to-date reports required by management
Reports to:
Front Office Manager
Qualifications :
What Were Looking For
23 years of experience in a similar role within 4*/5* environments
Strong guest orientation and problem-solving skills
Professionalism discretion and attention to detail
Excellent communication and interpersonal skills
A collaborative team player
Excellent English (a second language is a plus)
Emotional intelligence empathy and composure under pressure
Well-groomed and aligned with sustainability values
Own transport required
Verifiable professional references
Additional Information :
What We Offer
Mentorship from top hospitality professionals to help the team grow and achieve high standards
A workplace immersed in the beauty and nature of the Tuscan countryside
Opportunities for professional development within a luxury and sustainability-driven context
Wellbeing initiatives and events that foster collaboration and inclusion
50% discount on food & beverage at our sister hotel (subject to availability)
A passionate team committed to peoples well-being and talent development
Shared accommodation
Staff canteen
Uniform & laundry service
Competitive salary range
Development plans and training on quality assessment and industry regulations
In-house training on operational procedures and introduction to the Relais & Châteaux standards
Our Commitment to You
At Borgo Pignano we offer a stimulating and respectful work environment where collaboration creativity and personal growth are key values. We embrace each individual in an inclusive setting focused on sustainability and excellence.
We invest in your continuous learning through personalized growth paths and the support of our managers. Join us and contribute to an exceptional gastronomic and hospitality experience in one of Tuscanys most exclusive locations.
Ready to Join Us
Send us your CV together with your consent to the processing of personal data pursuant to Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) and Legislative Decree No. 196/2003 (Privacy Code) as well as any other applicable provisions on the protection of personal data
Your next chapter could begin here.
We cant wait to meet you!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn ... View more
