Freelance Onsite IT Support Technician ( mwd)
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Job Location:
Frankfurt am Main - Germany
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Main responsibilities
- Monitor and manage tickets in the ITSM tool (ServiceNow) plan and execute onsite interventions
- Replace IT devices and peripherals (laptops desktops smartphones printers etc.)
- Set up and configure equipment (laptops desktops smartphones printers)
- Manage meeting rooms and conference room systems including Microsoft Teams equipment
- Manage local IT stock and alert the ITS Site Leader when thresholds are reached
- Update ServiceNow CMDB as required
- Support IT aspects of special events (seminars trainings communication events etc.)
- Replace outdated equipment according to lifecycle management policies
- Follow mandatory internal trainings (Site Security GxP Cybersecurity etc.)
- Forward tickets to appropriate assignment groups
- Create AD accounts and manage users distribution lists and AD groups
- Perform local software installations and manual patching
- Ensure patch management for standard PCs in coordination with Cybersecurity teams
- Pilot patch management for non-standard and industrial PCs
- Level 1 coordination for printers (MFP and Zebra)
Additional Information :
Location: Frankfurt Germany
Working hours: Monday to Friday 8:00 AM 5:00 PM Full time
Languages required: Fluent English & German
All our positions are open to people with disabilities
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Choose a job that makes sense EVERIENCE supports the companies digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, EVERIENCE supports 1,200,000 u ... View more
