Client & Business Relationship Lead Home Care
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a warm and approachable team member to help connect people with the support they this client-facing role youll build trusted relationships with older people their families and community partners helping them understand and navigate their Home Care options with confidence.
This is a rewarding role with room to grow and youll be backed by a national organisation that genuinely cares!
If you enjoy building relationships and have experience in Home Care onboarding intake assessments or client engagement we would love to hear from you.
What youll be doing:
Engaging with potential clients and their families to understand their needs and explain our services in a clear compassionate way
Responding to enquiries and guiding clients through the onboarding process
Building relationships with local referrers health professionals and community networks
Attending (and sometimes helping coordinate) local events to raise awareness of our services
Collaborating with internal teams to ensure a smooth transition and great start for every new client
Lets talk about you!
Experience in aged care customer service healthcare community services or a related field
A people-person who enjoys meaningful conversations and making others feel at ease
Highly organised and proactive youll be managing multiple conversations and follow-ups
Comfortable using systems and keeping accurate client records (we use a CRM)
An understanding of Home Care would be great but well support the right person to learn
Mandatory Requirement - A current National Police Check (ACIC accredited) stating suitability to work in aged care or with vulnerable persons.
Whats in it for you!
- A fabulous discount on BUPA Private health Insurance 7%!
- Enjoy flexible hybrid working conditions that empower work-life balance
- Access to extra leave with a day off for your birthday plus a rewards and benefits platform
- Salary Packaging - novated leasing available with Smart group
- Be part of a well-respected Australian based organisation of more than 3000 employees!
- Benefit from ongoing training and support with access to an education allowance to nurture your skills and career
At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Senior Care
- Developmental Disabilities Experience
- Behavior Management
- Computer Skills
- Caregiving
- Home Care
- Copywriting
- Child Protective Services
- Medication Administration
- Social Work
- Writing Skills
- Addiction Counseling
About Company
HCA connects healthcare professionals, organisations, and people to provide end-to-end healthcare solutions as needed. We fill the healthcare skills gap to ensure people in Australia always have the support they need. That's why HCA is Australia's #1 healthcare solutions provider.
