PCC General Offices
Job Summary
Overview
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming this role the PCC will greet patients warmly introduce them to our office coordinate treatment services and cultivate lasting relationships. The PCC must possess exceptional communication skills a genuine passion for outstanding customer service and a talent for sales.
Responsibilities
Responsibilities
- Greet and welcome patients in a timely professional and engaging manner
- Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
- Provide patient consultations and communicate information about recommended treatments cost of service insurance coverage and payment options
- Contact patients to follow up on visits and to build lasting patient relationsships
- Ensure compliance with health privacy and safety regulations
- Travel as needed for training and to perform job functions
Benefits for FT Employees
- Healthcare Benefits (Medical Dental Vision)
- Paid time Off
- 401(k)
- Employee Assistance Program
Qualifications
Qualifications
- Minimum of high school diploma or equivalent required
- At least 2 years of customer service role sales receptionist or equivalent preferably in a healthcare or dental setting
- Experience with dental practice management software such as Denticon/Dentrix preferred
- Excellent communication skills to interact with patients office staff and third party stakeholders
- Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services Inc. and all relevant affiliates are Equal Opportunity Employers.
Key Skills
About Company
Western Dental acquires Blue Hills Dental and it's offices located in Northern and SouthernCalifornia as part of the purchase from Guardian Life Insurance Company of America.