Room Attendant
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
The Room Attendant is responsible for cleaning and maintaining guest rooms suites and assigned public areas to Faenas luxury standards. This role contributes directly to the guest experience by ensuring rooms are immaculate well-stocked and welcoming. Room Attendants are stewards of quality and play a key role in upholding the visual identity and reputation of Faena New York.
This is a full-time position with an hourly compensation rate of $30.00 per hour.
DUTIES AND RESPONSIBILITIES
- Clean guest rooms and suites following the established procedures and standards.
- Adhere to the established standard of safety fire regulations and department procedures and policies.
- Able to utilize PMS/App to be advised of assignments and/or any computerized applications.
- Comply with Work Rules and Standards of Conduct as set forth in the Employee Handbook.
- Complete work assignments from the Housekeeping Department as assigned using required keys equipment supplies etc.
- Remove all garbage and recyclable items and place in the appropriate bins inside the service area.
- Offer assistance to any guest in a courteous and friendly manner.
- Maintain proper and clean uniform and grooming standards.
- Respond properly in any hotel emergency or safety situation.
- Perform other tasks or projects as assigned by hotel management and staff.
- Restocks used amenities such as shampoo lotions cotton balls stationery etc. as needed.
- Prepares assigned rooms for turndown guests.
- Clean and maintain all terraces of the hotel.
- Ensure cleanliness and tidiness in occupied rooms turndown rooms and check-out rooms as assigned.
- Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts trash snow leaves etc.
- Comply with any additional requests that may arise pertaining to Housekeeping duties.
- Report to work on time. Is aware of the schedule at all times and if unable to attend work notifies the Supervisor in adequate time as per Faena policy.
- Adhere to meal break policy and proper payroll procedures.
Qualifications :
Minimum 1 year of experience in luxury hotel housekeeping preferred.
Familiarity with proper cleaning techniques and safety protocols.
Ability to work efficiently and independently with minimal supervision.
Must be detail-oriented and quality-driven.
High school diploma or equivalent preferred.
Bilingual preferred (Spanish/English).
SKILLS
Excellent attention to detail and cleanliness.
Ability to manage time and meet deadlines for room assignments.
Friendly respectful and guest-oriented demeanor.
Strong communication with colleagues and supervisors.
Ability to work in a fast-paced physically demanding environment.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Endure various physical movements throughout the work areas
Ability to move safely in uneven terrain or in confined spaces
Remain active constantly moving or prolonged periods sitting at a desk and working on a computer throughout work shift
Medium Work: Exerting up to 40 pounds of force occasionally and/or 20 pounds of force frequently and/or up to 10 pounds of constantly moving objects may occasionally lift and/or move up to 25 pounds
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Industrial Cleaning
- Laundry
- Guest Relations Experience
- Host/Hostess Experience
- Cleaning Experience
- Custodial Experience
- Commercial Cleaning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
