Administrative Assistant Internal Color
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Job Location:
Shiloh, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title:Dealership Internal Body Shop Administrative Assistant
Reports To:Body Shop Manager
Job Summary:We are seeking a detail-oriented and professional Administrative Assistant to join our fast-paced dealership body shop. You will be the first point of contact for our customers Sales Team representatives and the organizational hub that keeps our production and billing moving. This role requires a unique mix of high-level customer service and technical administrative accuracy.
Key Responsibilities:
- Customer Experience:Greet customers and Sales team members manage the multi-line phone system and provide status updates on vehicle repairs.
- Repair Order Coordination:Assist with repair approvals repair invoicing uploading photos and documents to portals (e.g. CDK CCC ONE) and following up on outstanding receivables.
- Production Support:Assist estimators and the shop manager with closing repair orders (ROs) processing technician payroll/hours tracking parts orders and arrivals.
- Accounting/Clerical:Process payments (Tracking and receiving payment orders (POs) manage daily accounting deposits and maintain organized digital and physical vehicle files.
Job Requirements:
- Education:High School Diploma or GED required.
- Experience:12 years of administrative experience (Automotive or Insurance background preferred but not required).
- Software Skills:Proficiency in Microsoft Office (Word Excel Outlook). Experience withCCC ONEMitchell orAudatexis a major plus.
- Communication:Exceptional verbal and written communication skills with a focus on empathy-first customer service.
- Attributes:Strong multitasking abilitymust be able to handle a busy front desk while maintaining accuracy in data entry.
- License:Valid Drivers License and clean driving record.
Auffenberg Dealer Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Required Experience:
Junior IC
Key Skills
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About Company
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