Technical Customer Support Engineer
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Job Location:
Arlington, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description
Who are we looking for
An ideal candidate for this role is a customer-oriented person who is self-motivated hands-on organized capable of successfully following up and completing complex tasks & not afraid of asking questions.
To succeed in this role one needs to gain an in-depth knowledge of Quuppa and partners products and be able to relate this knowledge to non-technical customers. The role also requires validating customers implementations providing suggestions or alternative solutions and helping customers debug and troubleshoot system architectures.
Underlining the importance of interpersonal skills there is a lot of internal and external communication in this role.
You can be a recent graduate or already have some years of experience - the role can be adjusted according to your skills and experience level.
Requirements for the applicant:
Relevant studies in engineering/technology
Strong hands-on technical background and skill set from studies or previous work
Experience; e.g. in the field of radio engineering telecommunications computer networking electrical engineering or computer science
Analytical and problem-solving mindset
Good interpersonal skills and a customer-oriented approach to work
Fluent spoken and written communication in English
These skills would benefit you in this role
Be able to work remotely part of a satellite US Office
Working with customers in a technical support role for technology companies
Linux and Windows servers (configuration troubleshooting)
Software development and APIs (REST API UDP streaming webserver)
Computer networks and IT infrastructures (TCP/UDP/IP DHCP routers switches etc.)
Cloud technologies (AWS Azure private cloud)
Virtualization and containerization technologies (Docker VMWare ESXi Hyper-V etc.)
Communication skills in other languages for example German French Japanese
Why us
Quuppa offers you:
A uniquely interesting and challenging role at a successful and growing company.
Dynamic and international working environment
Passionate and highly professional colleagues of all backgrounds
Laid-back fun and casual working culture
Competitive salary and benefits: Healthcare vision dental and pension plan (401K)
Does this sound like your next career opportunity Please submit your CV and application letter in PDF format.
Please also mention your salary request and the earliest possible starting date in your application Documents.
If you have any questions regarding this role and the recruitment process you may contact us at.
To familiarize yourself with Quuppa please visit:
Quuppa website: LinkedIn page: us
Quuppa Oy is a Finnish technology company specializing in real-time indoor positioning systems (RTLS). The company was established in 2012 in Espoo Finland by a team of experienced engineers and scientists as a spin-off from Nokia Research Center.
Today Quuppa team has successfully commercialized their innovation and created a complete product platform - the Quuppa Intelligent Locating System - based primarily on Bluetooth Low Energy (BLE) technology. It enables highly accurate real-time location tracking of people equipment and assets indoorsoften with sub-meter or even centimeter-level accuracy. This is a one-size-fits-all technology platform for Location-Based Services and Applications.
Required Experience:
IC
Key Skills
- Abinitio
- Google Analytics
- Corporate Communications
- Infection Control
- Lab Technology
- Condition Monitoring
About Company
Quuppa Oy is a Finnish technology company specializing in real-time indoor positioning systems (RTLS). The company was established in 2012 in Espoo, Finland, by a team of experienced engineers and scientists as a spin-off from Nokia Research Center. Today, Quuppa team has successfully ... View more
