IT Manager

Resource Consultings Services Inc

Job Location:

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: IT Manager

Location: Onsite 15810 Park Ten Place Houston TX 77084

Duration: Full Time

Responsibilities:

Manage multiple priorities between client initiatives daily support functions and ongoing infrastructure projects communicating with client senior management client staff client management help desk techs and client vendors to support uptime innovation scalability and security.
Partner with client executive leadership innovation team and our CEO/CTO to align technology strategy with business goals operations and client service excellence.
Foster a culture of professionalism security integrity service and continuous improvement within the IT function.
Oversee all aspects of IT infrastructure including servers cloud environments local networks laptops/tablets and related scientific/diagnostic equipment.
Coordinate and work with third-party platform vendors such as scientific instrumentation management tools and cloud-based file management systems.
Ensure secure high-availability systems for personnel accessing critical tools and documentation remotely.
Collaborate on cybersecurity strategies including risk assessments data protection endpoint security and disaster recovery planning.
Implement IT policies procedures and governance aligned with industry standards and HIPAA regulatory requirements. Collaborate with HIPAA Security Officer to ensure administrative physical and technical safeguards for ePHI (electronic protected health information) in accordance with the HIPAA Security Rule and related regulations.
Assist with training staff on cybersecurity best practices and ensure consistent enforcement across offices.
Manage coach and mentor IT team of on-site client employees responsible for helpdesk support systems maintenance and development.

Qualifications Required:

Bachelors degree in IT Computer Science or a related field.
Minimum of 7 -10 years of experience in IT roles including 3 years managing IT teams in organizations of 200-500 employees.
At least one of the following IT certifications: CompTIA Network COMPTIA Security or CCNP.
Strong management skills to set various competing priorities lead on-site techs collaborate with others on various projects handle innovative initiatives and interface frequently with senior management.
Excellent cross-functional communication skills to build effective collaboration.
Experience with system administration enterprise software applications and endpoint management and security solutions such as Kaseya Meraki.
Extensive experience with the Microsoft ecosystem including Windows Server Active Directory and Microsoft 365.
Experience using PSA ticketing systems and remote support tools for IT service management such as ConnectWise.
Strong problem-solving skills and the ability to troubleshoot complex IT issues.
Advanced technical depth and problem-solving skills for complex challenges.
Demonstrated process improvement mindset to drive efficiency and innovation.

Preferred:

Strong knowledge of business systems used in healthcare.
Experience with HIPAA Security Rule compliance and coordination of technology risk and regulation management.
Experience working with or for HIPAA Covered Entities or Business Associates.
Certifications such as CISSP PMP ITIL Microsoft Cisco or Azure are a plus.
IT Asset Management and Project management experience is a plus.
Innovation using digital infrastructure for healthcare handling sensitive healthcare data and keeping secure seamless interactions.

Role: IT Manager Location: Onsite 15810 Park Ten Place Houston TX 77084 Duration: Full Time Responsibilities: Manage multiple priorities between client initiatives daily support functions and ongoing infrastructure projects communicating with client senior management client staff client management ...