Infrastructure Workplace Platform Engineer

Salisbury, DE - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Infrastructure Workplace Platform Engineer
Our Retail client with. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth efficiency in the shopping experience and continuing to develop with new technologies; this company is growing and developing continuing success. The leadership team strives for work-life balance for all its employees with options for overtime if desired.

Are you passionate about optimizing end-user computing environments and ensuring seamless enterprise printing services Were seeking a highly skilled Infrastructure Workplace Platform Engineer III to play a pivotal role in supporting and advancing our clients enterprise desktop OS support endpoint policies and print services.

What Youll Do
Manage and support Windows 10/11 and MacOS endpoints including OS deployment configuration and compliance policies using MECM (SCCM) Intune and GPO.
Triage tickets handle escalations and collaborate with business units to resolve issues swiftly maintain a knowledge base in ServiceNow and contribute to endpoint security and patching initiatives.
Support and enhance enterprise print solutions such as Canon uniFLOW and Lexmark MarkVision ensuring optimal fleet health firmware updates and incident reduction.
Develop and maintain documentation runbooks and procedural dashboards providing clear status updates and reports to management and stakeholders.
Coordinate deployment activities pilot programs and change management processes across various teams and locations.
Monitor print operational metrics troubleshoot fleet issues and implement continuous improvements.

Required Skills
3 years of experience in End User Computing Endpoint Engineering or related roles.
Hands-on proficiency with MECM (SCCM) Microsoft Intune and experience managing Windows 10/11 and MacOS devices.
Strong expertise in ServiceNow including incident change management and knowledge base content creation.
Excellent communication skills with the ability to present technical information clearly to management and non-technical audiences.
Proven organizational ability to prioritize tasks manage multiple workstreams and meet deadlines.
Skilled in data extraction reporting and analysis using Excel and PowerPoint.

Nice to Have Skills
Knowledge of Active Directory Azure AD and GPO management.
PowerShell scripting for endpoint automation and reporting.
Experience with Autopilot co-management solutions and OS deployment tools like MDT/WinRE.
Familiarity with enterprise print management platforms such as Canon uniFLOW and Lexmark MarkVision.
Understanding of ITIL practices SLA management and print server administration.
Relevant certifications such as Microsoft 365 Certified: Endpoint Administrator Associate ITIL 4 Foundation or comparable credentials.

Infrastructure Workplace Platform Engineer Our Retail client with. This company is a leader in sustainable retailing with a passion for delivering excellence. By driving omni channel growth efficiency in the shopping experience and continuing to develop with new technologies; this company is growing...