IT INFRASTRUCTURE SUPERVISOR
We are seeking a knowledgeable IT Infrastructure Supervisor to work for us supporting our City of Santa Ana government client. This position reports to Santa Anas IT Infrastructure Manager.
You will perform professional IT duties supporting the planning administration and oversight of programs and activities of the Citys IT Infrastructure Services Division including supervising technical staff who maintain the Citys computer infrastructure and support end-users.
This is a full-time contract position expected to be one year or more with potential to transition to a full-time City employee. Work is fully on-site in downtown Santa Ana. Open to US citizens and green card holders. Not open to personnel requiring sponsorship to work in the US.
Requirements - Bachelors degree in Computer Science Public Administration Business Administration or related field.
- 4 years of progressively responsible experience within an IT infrastructure in a medium-to-large organization including at least one year in a supervisor or lead capacity.
- Highly Desirable
- Municipal or government work experience.
- Project management or contract administration experience.
- Microsoft Certified Systems Engineer (MCSE) certification.
- Knowledge of Information Technology hardware software telecoms networks applications necessary to fully support an enterprise computer network and associated computer system
- Installation configuration administration and support of computer systems networks and associated equipment servers workstations peripherals
- Hardware and software security best practices for data security cryptography antivirus end-user protections.
- Email VOIP mobile and remote access systems.
- Pertinent federal state local public sector laws codes and regulations.
Essential Functions - Management support overseeing end-user devices networks servers workstations back- up/storage security connectivity email applications.
- Assist to develop/implement Division short/long-term goals objectives policies procedures priorities.
- Collaborate with City staff on IT infrastructure architecture systems networks training.
- Evaluate service delivery efficiency.
- Identify and implement system improvements.
- Manage change control monitor help desk ticketing processes/results.
- Ensure data security and disaster preparedness.
- Select train supervise motivate evaluate assigned staff establish performance standards.
- Ensure records management complies with laws and internal policies/procedures.
- Represent Division as needed at meetings and trainings.
- Other duties as assigned.
IT INFRASTRUCTURE SUPERVISOR We are seeking a knowledgeable IT Infrastructure Supervisor to work for us supporting our City of Santa Ana government client. This position reports to Santa Anas IT Infrastructure Manager. You will perform professional IT duties supporting the planning administration an...
IT INFRASTRUCTURE SUPERVISOR
We are seeking a knowledgeable IT Infrastructure Supervisor to work for us supporting our City of Santa Ana government client. This position reports to Santa Anas IT Infrastructure Manager.
You will perform professional IT duties supporting the planning administration and oversight of programs and activities of the Citys IT Infrastructure Services Division including supervising technical staff who maintain the Citys computer infrastructure and support end-users.
This is a full-time contract position expected to be one year or more with potential to transition to a full-time City employee. Work is fully on-site in downtown Santa Ana. Open to US citizens and green card holders. Not open to personnel requiring sponsorship to work in the US.
Requirements - Bachelors degree in Computer Science Public Administration Business Administration or related field.
- 4 years of progressively responsible experience within an IT infrastructure in a medium-to-large organization including at least one year in a supervisor or lead capacity.
- Highly Desirable
- Municipal or government work experience.
- Project management or contract administration experience.
- Microsoft Certified Systems Engineer (MCSE) certification.
- Knowledge of Information Technology hardware software telecoms networks applications necessary to fully support an enterprise computer network and associated computer system
- Installation configuration administration and support of computer systems networks and associated equipment servers workstations peripherals
- Hardware and software security best practices for data security cryptography antivirus end-user protections.
- Email VOIP mobile and remote access systems.
- Pertinent federal state local public sector laws codes and regulations.
Essential Functions - Management support overseeing end-user devices networks servers workstations back- up/storage security connectivity email applications.
- Assist to develop/implement Division short/long-term goals objectives policies procedures priorities.
- Collaborate with City staff on IT infrastructure architecture systems networks training.
- Evaluate service delivery efficiency.
- Identify and implement system improvements.
- Manage change control monitor help desk ticketing processes/results.
- Ensure data security and disaster preparedness.
- Select train supervise motivate evaluate assigned staff establish performance standards.
- Ensure records management complies with laws and internal policies/procedures.
- Represent Division as needed at meetings and trainings.
- Other duties as assigned.
View more
View less