NJTransit Network Operations Tools Engineer

Essex County, MA - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

The NOC requires a tool development resource to maintain updateand create tools alerting mechanisms dashboards and reports in support of the NOCs mission.

TheNetwork Operations Center (NOC) is staffed 7x24 and is tasked with MonitoringAwareness and Notifications of all Technical infrastructure(NetworkWiFiComputeApplication-Services) availability events and the NOC requires a tool development resource to maintain updateand create tools alerting mechanisms dashboards and reports in support of theNOCs mission.

System administration as it relates to Tooldevelopment configuration customization and training for SolarWinds (UCTeam). Primary areas of expertise included:

Systemadministration and configuration of NPM NTA NCM

IPAM tomanage and monitor network infrastructure including routers switchesfirewalls and load support of the technologyinfrastructure specific to the support role of the NOC.

ConfigurationManagement Repository

This is an IndividualContributor role; must be fully competent to work under general direction. knowledgeof business or function for which application is designed (Networks NetworkMonitoring Network Metrics etc.). Integration with ServiceNow and othertoolsets preferred.

JobDescription:

Recommend Design and Integrate monitoring alerting solutions within SolarWinds with ServiceNow integration.
Experience with creating / modifying customized dashboards leveraging Power BI / SolarWinds SQL Tables a must
Perform requirements gathering necessary to design and build infrastructure / applications enterprise monitoring systems.
Perform analysis and make recommendations on tools design that meets industry best practice for monitoring and troubleshooting.
Validate the system for functionality performance fault tolerance and operational readiness.
Work closely with operational support teams such as Network Windows and Cyber Security to provide a holistic monitoring solution.
Execute detailed network / server discovery device monitoring topology visualization
Assist with identifying root cause analysis (RCA) capabilities.
Identify issues develop and maintain processes that address and resolve them (and be sure to communicate/alert stakeholders as needed).
Assist to make enhancements (SolarWinds) and troubleshoot issues as they occur.
Proactively put forward ideas that support operational & project objectives (e.g. development testing solutions and tools).
Maintain runbooks logs and records in accordance with ITIL best practices via Service Now.
Stay on top of state-of-health monitoring and SLA targets.
Perform special projects and initiatives as assigned.

Preferredskills:

3 years of hands-on experience with enterpriseMonitoring and Observability platforms including implementationcustomization and operational support.
Subject Matter Expert (SME) in SolarWindsMonitoring Solutions (required) including core components platformarchitecture alerting reporting and performance optimizatio

Strong hands-on experience integrating andsupporting monitoring tools including:

SolarWinds
ServiceNow (event incident and workflowintegrations)

Experience with advanced monitoring andcorrelation platforms such as Datadog and BigPanda (highly desirable).

Working knowledge of Syslog and SNMP v2/v3including:

Trap forwarding and receiving
Configuration validation and troubleshooting

Proven experience in automation of repeatablemonitoring tasks including:

Event and alert automation
Report generation and scheduling withinSolarWinds

Ability to diagnose and resolve complextechnical issues across infrastructure applications and network monitoringdomains.

Experience in configuring and managing:

Monitoring profiles
Polling policies
Thresholds and alert conditions

Platform administration experience supportinglarge-scale enterprise monitoring environments ensuring stabilityscalability and performance.

Demonstrated ability to manage and coordinateacross multiple monitoring tools and integrations in a hybrid environment.

Strong collaboration skills with the ability tocoordinate effectively with SolarWinds Platform Administrators infrastructureteams and operations stakeholders.

Required/Desired Skills

Skill	Required /Desired	Amount of Experience
Monitoring and Observability platforms including implementation customization and operational support.	Required	5
SolarWinds Monitoring Solutions	Required	5
Advanced monitoring and correlation platforms	Required	5
Core components platform architecture alerting reporting and performance optimization.	Required	5
Report generation and scheduling within SolarWinds	Required	5
Resolve complex technical issues across infrastructure applications and network monitoring domains	Required	5

Questions

No.	Question	Candidate Response
Question1	Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement
Question2	Please list candidates email address HERE that will be used when submitting E-RTR.
Question3	Where is the candidate currently geographically located
Question4	Is this candidate able to work hybrid (onsite and remote)
Question5	This position involves travel 50% of the time throughout the State of . Candidate must have own vehicle and will be reimbursed for mileage. Do you accept this requirement

The NOC requires a tool development resource to maintain updateand create tools alerting mechanisms dashboards and reports in support of the NOCs mission. TheNetwork Operations Center (NOC) is staffed 7x24 and is tasked with MonitoringAwareness and Notifications of all Technical infrastructure(Netwo...