Sales Support Specialist II

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The Sales Support Specialist performs a variety of activities for a line(s) of business (LOB) designed to support enhance and increase overall sales performance. The Sales Support Specialist coordinates various LOB sales marketing support and enhancement programs and initiatives under the direct supervision of experienced personnel.

Depth & Scope:

• Performs variety of activities for an LOB designed to support enhance and increase overall sales performance according to established Company policies and applicable legal and regulatory guidelines
• Administers ongoing sales and marketing support programs equitably according to plan designs and guidelines which may include sales contests product promotions regional programs and other activities
• Provides project coordination to new or existing sales support programs
• Leads or assists with strategy meetings determining sales and marketing needs and requirements and generating ideas
• Provides input and advice based on extensive knowledge of other Company initiatives and industry practices; ensures coordination with other initiatives
• Researches various issues ideas problems and opportunities discussed in strategy meetings to generate additional information to add to projects
• Creates project plans adding ideas from research and ensuring that issues concerns and priorities identified in meetings and other communications are addressed
• Implements project plans; communicates with various internal personnel corporate marketing and other Company departments and outside vendors to coordinate assigned programs and complete projects
• Resolves problems by coordinating with necessary individuals as needed secures approvals as necessary
• Creates sales and marketing materials as necessary in support of various programs and projects
• Writes copy secures approvals and coordinates layout and production with appropriate internal or outside personnel
• Designs and develops administrative guidelines for assigned programs
• Maintains appropriate records databases and information relating to assigned programs and projects according to procedures
• Reports to more experienced personnel management and others on project status and updates
• Assists sales force as necessary answering questions from staff and customers and providing information and other support as appropriate
• Provides training to sales staff and others relating to new and ongoing LOB sales and marketing programs initiatives and activities
• Coordinates with department training as well as corporate training staff to develop and deliver training as needed
• Maintains appropriate records databases and information relating to assigned programs and projects according to procedures
• Reports to management and others on program status and updates
• Evaluates effectiveness of programs and initiatives; receives feedback from various LOB areas and outside vendors passes information to others as necessary and incorporates changes into future project plans
• Monitors evaluates and modifies programs to meet needs of LOB
• Communicates with other areas and Company departments as necessary to exchange information receive feedback and maintain uniformity of work in accordance with established program guidelines
• Maintains knowledge of overall Company and LOB sales initiatives and industry trends
• Maintains understanding of LOB sales operations and other practices and procedures and applicable legal and regulatory guidelines

Education & Experience:

• Bachelors degree or progressive work experience in addition to experience below
• 2-4 Years of related experience
• Project management experience including ability to coordinate resources and prioritize tasks under deadline
• Strong knowledge of sales support and effective sales enhancement techniques within the industry
• Strong analytical and evaluative skills with ability to measure program performance and make recommendations for improvement
• Vendor relationship experience helpful
• Attention to detail
• Experience skillfully and tactfully managing others without direct authority
• Self motivator and creative thinker
• Experience coaching and influencing others to achieve goals
• Excellent communication skills including strong presentation skills and writing ability
• PC skills
• Maintains appropriate sales licensing if required

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading writing and comprehending instructions Continuous
• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.