Spa Manager Hand & Stone Houston Heights
Share
Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- Company parties
- Competitive salary
- Employee discounts
- Free food & snacks
Salary: $65000 base performance bonuses
Location: Houston Heights Houston TX
Schedule: Full-time 40 hours/week includes weekends
- Oversee and manage daily spa operations and guest experience
- Achieve membership and retail sales goals; lead by example on the front desk
- Work alongside spa associates regularly to greet connect with and check clients in/out
- Train monitor and coach front desk/sales associate performance
- Create and maintain staff and therapist schedules
- Manage HR functions for spa associates massage therapists and estheticians (interviewing hiring training discipline termination) in coordination with owners
- Handle reporting and admin tasks: sales reports payroll support bank deposits inventory and ordering supplies
- Deliver excellent service: answer phones book appointments greet guests and sell memberships
- Execute local marketing and community outreach: local businesses HR departments hotels referral programs newsletters etc.
- Maintain equipment standards and ensure daily/weekly cleaning compliance
- Maintain high customer satisfaction to reduce attrition and grow membership steadily
- Ensure compliance with corporate training documentation and operating standards
- Maintain at least 30% membership conversion (self team)
- Support a strong active member base (goal: 90% active / fewer freezes & suspends)
- Deliver consistent team performance on sales service cleanliness and brand standards
- Base Salary: $65000/year (paid bi-weekly; subject to standard withholdings)
- Bonus Opportunities:
- Membership Net Gain bonus: $500/month (paid out partially monthly/quarterly/year-end based on performance and retention rules)
- GMS milestone bonus: If spa reaches $1M GMS in 2026 eligible for a $5000 year-end bonus
- Bonus targets/structure may adjust annually based on spa and corporate goals
- Membership Net Gain bonus: $500/month (paid out partially monthly/quarterly/year-end based on performance and retention rules)
- Minimum 5-day work week 40 hours minimum on-site
- Typically 4 weekdays (10a6p or similar) plus Saturday 10a6p preferred (and/or Sunday 10a6p if needed)
- Must be able to cover front desk shifts if call-outs happen last minute
- Hours may be adjusted by the owner or Regional Manager as needed for business performance
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Required Experience:
Manager
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
View Open Positions At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXI ... View more
