NOC Supervisor
Share
Job Location:
Lorton, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly skilled and experienced Senior NOC Network Engineer (Tier 3) Supervisor to join our Partners team in Lorton VA. This role is perfect for individuals with advanced network operations expertise and are capable of handling high-level troubleshooting and leading network improvement initiatives.
Responsibilities
About Us
For more than 20 years NewGen Technologies has solved our clients toughest IT challenges with integrity security and outstanding service by delivering both technology and talent. We have helped secure borders have used artificial intelligence (AI) to fight terror aided the identification of criminals and have helped to prevent crime through the introduction of team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Responsibilities
- Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support
- Lead the diagnosis and resolution of critical network incidents to minimize downtime
- Conduct deep-dive network performance analysis and proactively identify areas for optimization
- Design implement and maintain network configurations upgrades and solutions
- Collaborate with network architects and other teams on network design and capacity planning
- Oversee the integration of new network technologies and solutions into existing infrastructure
- Provide mentorship and technical guidance to Tier 1 and Tier 2 NOC personnel
- Ensure network security standards are adhered to and contribute to the development of security policies
- Maintain up-to-date documentation on network architecture configurations and processes
- Participate in on-call rotations and respond to network emergencies as needed
- Provide on-site team management including:
- Mentoring of junior team members
- Management of time reporting/forecasting for the team
- Assist with Business Development activities
- Ownership of weekly/monthly contractually required communications with Prime
- Assist with monthly invoicing processes to ensure accurate billing to the customer
- TS/SCI Clearance
- Bachelors degree in computer science information technology or a related field (or equivalent experience)
- Must meet DoD 8570 IAT Level II certification requirements (e.g. Security CE CCNA Security etc.)
- 5 years of experience in network operations engineering or a similar role
- Expert-level understanding of networking protocols including TCP/IP BGP OSPF MPLS VLANs and VPNs
- Hands-on experience with Cisco Juniper and/or other enterprise network equipment
- Proficiency with network monitoring and diagnostic tools (e.g. SolarWinds Wireshark PRTG)
- Strong knowledge of network security principles including firewall management IDS/IPS and access control
- Proven ability to lead incident response and troubleshoot complex network issues
- Experience with cloud networking concepts such as AWS Azure or hybrid environments is a plus
- Industry certifications such as CCNP CCIE or equivalent are highly desirable
- Must be willing to work non-standard hours including on-call duties
About Us
For more than 20 years NewGen Technologies has solved our clients toughest IT challenges with integrity security and outstanding service by delivering both technology and talent. We have helped secure borders have used artificial intelligence (AI) to fight terror aided the identification of criminals and have helped to prevent crime through the introduction of team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Required Experience:
Manager
Key Skills
- Feed
- Customer Service
- Apache Tomcat
- ABAP
- Application Development
- Front Office
About Company
After a couple of years without an operating business, NewGen Technologies (formerly Bongiovi Entertainment) is once again revving its engines following a reverse merger with alternative fuel developer ReFuel America (which now functions as its operating subsidiary). The company hopes ... View more
