DevOps Engineer

Tower Hill Insurance Group has an exciting opportunity for a talented DevOps Engineer who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Floridas most trusted names in homeowners insurance but it offers great opportunities for career advancement and personal growth along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive team mentality who want to make an impact and are committed to a long-term career in the insurance industry.

The DevOps Engineer supports the design implementation and maintenance of DevOps infrastructure and practices. This role leverages agentic AI tools to accelerate development and automation while working alongside senior engineers to build reliable scalable systems. This position develops foundational skills in automation cloud infrastructure CI/CD pipelines and AI-assisted engineering workflows.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Utilize agentic AI tools to draft review and refine infrastructure code scripts and automation workflows.
• Critically evaluate AI-generated outputs for accuracy security implications and alignment with organizational standards.
• Assist in maintaining and monitoring CI/CD pipelines escalating issues to senior engineers as needed.
• Execute routine maintenance tasks for production and testing Kubernetes clusters under guidance.
• Write and maintain scripts to automate repetitive operational tasks using AI assistance where appropriate.
• Support AWS infrastructure provisioning using established Infrastructure as Code (IaC) patterns and templates.
• Provide Level 1 support for issues reported through the Help Desk.
• Participate in on-call rotations with support and mentorship from senior engineers.
• Monitor system health dashboards and respond to alerts following documented runbooks.
• Document procedures configurations and troubleshooting steps.
• Assist development teams with build and deployment questions.
• Support QA and development teams during release activities.
• Learn and apply organizational standards for Helm charts and Terraform modules.
• Contribute to incident postmortems and implement assigned remediation tasks.
• Utilize provided resources to ensure all of Tower Hills cloud infrastructure is reliable consistently available performant and processes requests successfully and as expected.
• Participate in code reviews to learn best practices and ensure AI-assisted code meets quality standards.

ADDITIONAL DUTIES

This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

High School Diploma or GED required. Bachelors Degree in Computer Science or related field preferred.

EXPERIENCE

Minimum of zero (0) to two (2) years of relevant work experience in DevOps systems administration or related technology field required including the following:

• Demonstrated ability to effectively use AI coding assistants and agentic AI tools (e.g. Claude GitHub Copilot Cursor or similar)
• Experience working within the Linux/Unix command line environment
• Basic understanding of containerization concepts (Docker Kubernetes)
• Exposure to at least one cloud platform (AWS preferred)
• Foundational scripting skills (Bash Python or similar)
• Understanding of version control systems (Git)
• Knowledge of products and tools for aspects of system management including backup network/system monitoring scripting automation and security
• Basic Linux server or workstation administration experience (sendmail/postfix (MTA) httpd lvm ntp curl).

The following work experience is highly preferred:

• Experience with command pipelines including grek awk and sed to create succinct data sets from logs or other output
• Experience crafting effective prompts for AI tools to produce reliable production-quality outputs
• Working knowledge of and hands-on working experience with network configurations services routing and related protocols (TCP/IP SMTP HTTP FTP DNS DHCP etc.)
• Familiarity with CI/CD concepts (Jenkins GitLab CI GitHub Actions)
• Basic exposure to Infrastructure as Code tools (Terraform CloudFormation).

CERTIFICATIONS

Certifications in cloud technologies or DevOps preferred.

LICENSES

N/A

BENEFITS

• Medical
• Dental
• Vision
• Life & Disability Insurance
• 401(k)
• Health Savings Account
• Accident Critical Illness and Hospital Indemnity
• Pet insurance
• Paid time off & Holiday pay

We offer competitive pay and benefits and well-being programs to support you and your family. For more information about our company careers and Total Compensation visit: Total Compensation - Tower Hill Insurance ()

Tower Hill Insurance is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.

All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however those candidates selected for further consideration will be contacted by Human Resources.