Workplace Manager
San Francisco, CA - USA
Job Summary
Why Harvey
At Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000 customers in 60 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.
Our team is sharp motivated and deeply committed to the mission. We move fast operate with intensity and take real ownership of the problems we tackle from early thinking to long-term outcomes. We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. If you thrive in ambiguity push for excellence and want to help shape the future of work alongside others who raise the bar we invite you to build with us.
At Harvey the future of professional services is being written today and were just getting started.
Role Overview
As Workplace Manager you own the day-to-day workplace experience at our global headquarters in San Franciscokeeping operations running smoothly while driving initiatives that elevate our environment optimize costs and scale our workplace infrastructure as Harvey grows. This is a fully in-office role based in San Francisco with an expectation of on-site presence Monday through Friday 9:00am5:00pm to support the daily workplace experience.
Workplace Operations
Own the end-to-end workplace and guest experience for the SF office setting and maintaining standards for safety functionality and employee satisfaction
Proactively identify operational improvements and lead implementation; maintain office systems SOPs and documentation to support a growing team
Oversee and manage day-to-day Workplace operations in the office including janitorial services food & beverage repairs/maintenance interior plants/landscaping security shipping services seating plans office supplies and maintaining FF&E.
Maintain a relationship with the landlord and building management
Manage contracted services necessary to maintain the facilities.
Manage space planning- keeping floorplans up to date and coordinating moves/adds/changes.
Develop and manage the office operating budget; track spend identify savings and make data-informed recommendations
Own vendor relationships end-to-end: selection contract negotiation performance management COIs POs payment and renewals
Manage and prioritize office requests through the Workplace ticketing system.
Ensure local programs and services align with global Workplace standards.
Onboarding & Culture
Create a warm inclusive office environment that reflects Harveys values and culture
Own the local workplace onboarding experience (office tours swag event planning) and partner with People Ops to continuously improve it based on new hire feedback
Partner with the People team to bring culture initiatives to life in the SF office
Coordinate logistics for team offsites all-hands meetings and visiting employees from other offices
Partner with recruiting and executive teams on high-touch candidate and client visits
Manage office-related communications and announcements
Cross-Functional Partnership
Lead or contribute to workplace-related projects (office moves buildouts policy rollouts)
Partner with IT Security People Ops and Finance on initiatives that span functions
What You Bring
5 years of experience in Workplace/facility management workplace operations or a similar role ideally at a fast-growing tech or startup company
A genuine passion for creating great workplace experiences and making people feel welcome
Ability to maintain composure and effectiveness in high-pressure situations.
Demonstrated foundational understanding of office systems (HVAC plumbing electrical lighting) and can communicate effectively with trades to resolve issues.
Ability to assess plan and organize assigned work efficiently.
Experience with ticketing systems and project management tools used to track and manage tasks.
A proactive solutions-oriented mindsetyou see what needs to be done and take initiative without being asked
Strong organizational skills and the ability to juggle multiple (sometimes conflicting) priorities with attention to detail
Excellent interpersonal and communication skills; youre someone people naturally trust and go to for help
Experience managing vendor relationships
Comfort working in a fast-paced environment where priorities can shift quickly
Compensation
$137000 - $180000 USD
Depending on your location an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing
Required Experience:
Manager
Key Skills
About Company
Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.