Transportation Coordinator

Responsibilities:

• Supervise and advise 30-60 drivers and monitors.
• Responsible for developing and implementing efficient routes across several regions with regard to individual client needs.
• Assign driver assignments that reflect knowledge and good judgment regarding employee skills and performance.
• Must be able to receive record retrieve and deliver messages accurately clearly and pleasantly; routinely solve operational problems while maintaining cordial professional relations with guardians clients program staff customer staff and all company employees
• Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example.
• Promote good performance through your positive support and recommend reassignment or appropriate discipline for non-compliance with company rules or standards.
• Spend sufficient time behind the wheel to know the routes the clients the drivers and the programs and facilities; observe and supervise drivers in action provide emergency back-up for absent drivers.
• Build and maintain a positive relationship with those you supervise; understand and address the challenges they face.
• Develop and maintain a professional rapport with all of our customers which includes but not limited to; programs guardians special needs clients of all ages and customer contacts from the organizations with whom we contract.
• Maintain detailed and organized records to accurately perform monthly billing count.

Qualifications:

• Supervisor experience
• Preferably an understanding of routing and a good sense of the area.
• Must be self-motivated show initiative and have a strong work ethic.
• Excellent customer service skills be detail-oriented and like solving problems.
• Learn the programs clients and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel Word SharePoint Outlook) Google Chrome Android tablets etc.
• Must maintain a safe driving record and drivers license and respond to coverage needs as required.
• Must be able to work comfortably in a small and busy office environment.
• Must be flexible and adaptable with ever-changing assignments.
• Dispatching or customer service experience is a nice to have.

Monday-Friday 5am-1:30pm

Full-time

Pay rate: $25/hr