Implementation Consultant

As an Implementation Consultant you will be part of a motivated and highly skilled team that designs develops deploys personalizes and supports client onboardings while having the opportunity to be exposed to a wide variety of services and technologies.

Implementation Consultants play a critical role at Momentus Technologies helping to ensure the success of our customers by helping to demonstrate value of the platform and painting the vision of whats technically possible. They blend their technical abilities and deep product knowledge with strong storytelling skills as they partner with customers externally and customer-facing teams internally to drive long-lasting impact and customer retention.

Responsibilities include:

• Manage CRM and ERP software implementation projects for clients with 5-500 users.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs document requirements and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.
• Work closely with the Implementation Team including Project Managers Principal Consultants and Technical Services resources.
• Design and deliver key stakeholder training on system configuration as well as end user training.
• Basic project management tasks including the following: creation of onsite agendas project task list follow up escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.

Qualifications :

• 1 Years of experience in Enterprise SaaS or Software Implementation
• 2 Years of experience as an Implementation Consultant acting as a billable resource with a utilization target
• Excellent organizational written and verbal communication skills 
• Ability and availability for travel (up to 40%) to customer sites for face-to-face meetings as requested by the customer

Preferred Qualifications:

• Self-motivated and perform independently in a fast-paced environment
• Communicates clearly delivering highly complex information in a polished precise and compelling manner
• Effectively collaborates readily involving others when necessary to successfully accomplish individual and group goals
• Time management skills
• Solution-focused while putting the Customer experience first
• Experience with Mavenlink (Kantata) and/or Momentus Software a plus
• Venue and/or Exhibition industry experience preferred but not required

Additional Information :

Remote Work: We value our global team and proudly offer the freedom to work remotely.

Enjoy two complimentary tickets each year to attend an event at one of our valued customer venues

Professional Development: We encourage continuous development through our partnership with LinkedIn Learning

Important Notice on Location Eligibility

This is a U.S.-based remote role. However due to regulatory requirements we are only able to consider candidates who reside in U.S. states that do not currently mandate salary disclosure in job postings.

Candidates residing in California Colorado New York Illinois Washington or other states with active pay transparency laws will not be considered at this time.

Equal Opportunity & Accessibility 

At Momentus we are committed to creating a workplace that celebrates diversity and fosters inclusion. We value the unique perspectives backgrounds and experiences each team member brings. These differences make us stronger drive better decisions and fuel meaningful innovation and outcomes.

Momentus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by applicable law.

We are also committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their role. If you require accommodations during the recruitment process or on the job please let us know. We will work with you to support your accessibility needs.

Remote Work :

Yes

Employment Type :

Full-time