Recruiter WeCARE (ONSITE ONLY)

Brooklyn, NY - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

- Responsibilities may vary based on assignment to either support customers for job placement or job retention

- Works as part of a team responsible for placing work ready customers into employment and ensuring they retain employment

- Works one-on-one with customers to help them carry out a successful job search gain employment and be retained in employment for one year

- Conducts workshops for employed customers to support and reinforce job retention skills

- Reviews assessment documents and works to incorporate the customers input to their vocational and employment goals and the steps to achieve goals

- Provides case management coaching and counseling related to customer pursuit of activities and goals

- Conducts outreach to ensure customers remain engaged with assigned work activities

- Coordinates with other providers of services to the customer to ensure they are receiving the support needed to find and retain employment

- Partners with Business Services Coordinators and refers clients to open positions that match employment goals

- Receives and uses daily real-time feedback on the effectiveness of their work and uses it to improve performance as warranted

- Understands and follows all HRA policies and procedures related to vocational rehabilitation services

- Uses standard forms and online processes to conduct and document work activities

- Performs additional duties required to help clients move closer to achieving employment goals

- Other duties assigned

Qualifications :

- Bachelors Degree or higher in social services or a related field such a psychology vocational rehabilitation or occupational rehabilitation and four years direct customer service experience providing case management in a clinical or social service environment or an equivalent combination of education and experience

- Experience in a fast-paced team environment that is performance driven

- Exceptional customer service and engagement skills; prefer training or experience in motivational interviewing and care management techniques

- Excellent organizational skills and strong attention to detail

- Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferable

- Experience in assessing the need for and making reasonable accommodations for customers

- Knowledge of laws and regulatory requirements related to program responsibilities

- Ability to use various electronic systems to carry out duties and responsibilities

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.

When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.

Remote Work :

Employment Type :

Full-time

- Responsibilities may vary based on assignment to either support customers for job placement or job retention- Works as part of a team responsible for placing work ready customers into employment and ensuring they retain employment- Works one-on-one with customers to help them carry out a successfu...