Teller MSR

Financial Staffing Resources, Ltd.

Job Location:

Farmers Branch, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

This role is the welcoming face of the Credit Union delivering friendly efficient and accurate service to members both in person and by phone. You will support members with everyday banking needs while collaborating closely with team members across departments. This position plays a key role in creating a positive member experience and ensuring smooth daily branch operations.

Principal Duties and Responsibilities

Provide exceptional member service while performing teller transactions at the teller counter

Process teller transactions received through incoming mail

Answer incoming calls promptly and professionally assisting members or directing inquiries as needed

Balance and replenish the ATM and cash vault to ensure accuracy and availability

Prepare supply orders and submit them to the Member Service Supervisor

Open and close member accounts as needed

Support members with lending services including receiving loan applications answering questions and assisting with loan closings

Assist members with account maintenance such as address changes and account adjustments

Perform ticket inventory and related tracking

Print debit cards and process maintenance requests

Process initial check orders and reorders for members

Monitor negative balance deposit accounts daily and perform collections related functions

Maintain the Farmers Branch service totals spreadsheet

Convert free checking accounts to prime checking accounts on a monthly basis

Prepare and mail daily overdraft notices and repayment plan documents

Scan checks for daily processing through the Federal Reserve

Open new certificates of deposit including printing and mailing certificates to members

Mail birthday cards to members upon reaching milestone birthdays

Provide backup support to employees at other branch locations as needed

Perform additional duties as assigned by supervisors

Qualifications :

Teller and/or new accounts experience in a financial institution preferred.

Additional Information :

We offer Competitive Compensation and Exceptional Benefits:

$15-19/hr
Monday - Friday 8:15AM - 4:30PM NO Saturdays
FREE medical dental long term disability and group life coverage for employee
401K with an 6% employer match
Paid time off and paid holidays
Stable mission driven credit union environment

Remote Work :

Employment Type :

Full-time