About Glean:
Founded in 2019 Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find organize and share information across their teams. By integrating seamlessly with tools like Google Drive Slack and Microsoft Teams Glean ensures employees can access the right knowledge at the right time boosting productivity and collaboration. The companys cutting-edge AI technology simplifies knowledge discovery making it faster and more efficient for teams to leverage their collective intelligence.
Glean was born from Founder & CEO Arvind Jains deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then Glean has evolved into the leading Work AI platform combining enterprise-grade search an AI assistant and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
About the Role:
Were seeking a software engineer to join the Insights team within the Billing and Insights charter that underpins Gleans consumption-based pricing product analytics and user targeting. This team owns the end-to-end stack that makes our AI products explainable and measurable for customers and internal teamsfrom logging and usage pipelines to Insights dashboards self-serve logs user targeting platform and natural language query(NLQ)-powered agents on top of our data warehouse.
As an SWE on this team youll design and build data pipelines backend services and customer-facing experiences that make Gleans value visible and trustworthy. Youll work closely with Product Data Science Finance Marketing and Go-To-Market to ensure that every metric we show is accurate auditable and aligned across internal and external views.
You will:
- Design and implement reliable data pipelines and services that summarize deployment log data into daily user- team- department- and agent-level metrics powering the Insights dashboards.
- Build and evolve backend APIs and services that sit between our product logs warehouses and the Insights UI with a high bar for correctness debuggability and latency.
- Contribute to the NLQ for Insights initiative by extending the agentic loop and tool library over our Insights warehouse so moderators and admins can ask natural-language questions and get accurate explainable answers.
- Build user targeting platform for marketing and growth campaigns.
- Improve observability alerting and backfill workflows for Insights jobs so metric issues are caught early and resolved safely via idempotent backfills.
- Partner with Pricing Finance Data Marketing and Product to keep internal dashboards and external Insights views aligned on core definitions (e.g. active users assistant and agent usage utilization) and to support usage-based pricing and renewals.
About you:
- 5 years of industry software engineering experience including meaningful ownership of production services or analytics systems.
- Strong experience building backend services and APIs in one or more of: Golang Java Typescript or Python and comfort jumping across the stack when needed (from data pipelines to APIs to web UX).
- Proficiency in SQL and experience working with modern data warehouses or analytics stacks.
Location:
- This role is hybrid (4 days a week in our San Francisco office).
Compensation & Benefits:
The standard base salary range for this position is $140000 - $265000 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-HYBRID
Required Experience:
IC
About Glean:Founded in 2019 Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find organize and share information across their teams. By integrating seamlessly with tools like Google Drive Slack and Microsoft Teams Glean ensures employees can acce...
About Glean:
Founded in 2019 Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find organize and share information across their teams. By integrating seamlessly with tools like Google Drive Slack and Microsoft Teams Glean ensures employees can access the right knowledge at the right time boosting productivity and collaboration. The companys cutting-edge AI technology simplifies knowledge discovery making it faster and more efficient for teams to leverage their collective intelligence.
Glean was born from Founder & CEO Arvind Jains deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then Glean has evolved into the leading Work AI platform combining enterprise-grade search an AI assistant and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
About the Role:
Were seeking a software engineer to join the Insights team within the Billing and Insights charter that underpins Gleans consumption-based pricing product analytics and user targeting. This team owns the end-to-end stack that makes our AI products explainable and measurable for customers and internal teamsfrom logging and usage pipelines to Insights dashboards self-serve logs user targeting platform and natural language query(NLQ)-powered agents on top of our data warehouse.
As an SWE on this team youll design and build data pipelines backend services and customer-facing experiences that make Gleans value visible and trustworthy. Youll work closely with Product Data Science Finance Marketing and Go-To-Market to ensure that every metric we show is accurate auditable and aligned across internal and external views.
You will:
- Design and implement reliable data pipelines and services that summarize deployment log data into daily user- team- department- and agent-level metrics powering the Insights dashboards.
- Build and evolve backend APIs and services that sit between our product logs warehouses and the Insights UI with a high bar for correctness debuggability and latency.
- Contribute to the NLQ for Insights initiative by extending the agentic loop and tool library over our Insights warehouse so moderators and admins can ask natural-language questions and get accurate explainable answers.
- Build user targeting platform for marketing and growth campaigns.
- Improve observability alerting and backfill workflows for Insights jobs so metric issues are caught early and resolved safely via idempotent backfills.
- Partner with Pricing Finance Data Marketing and Product to keep internal dashboards and external Insights views aligned on core definitions (e.g. active users assistant and agent usage utilization) and to support usage-based pricing and renewals.
About you:
- 5 years of industry software engineering experience including meaningful ownership of production services or analytics systems.
- Strong experience building backend services and APIs in one or more of: Golang Java Typescript or Python and comfort jumping across the stack when needed (from data pipelines to APIs to web UX).
- Proficiency in SQL and experience working with modern data warehouses or analytics stacks.
Location:
- This role is hybrid (4 days a week in our San Francisco office).
Compensation & Benefits:
The standard base salary range for this position is $140000 - $265000 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-HYBRID
Required Experience:
IC
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Job Location:
Yearly Salary:
$ 140000 - 265000
Posted on:
Yesterday
Vacancies:
1 Vacancy
