Service Advisor Dave Smith Motors

Kellogg, ID - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities

Schedules service appointments and obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely friendly manner.
Provides a complete and accurate written cost estimate for labor and parts. Establishes promised time.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
Test-drive the vehicle or refer to the test technician as necessary.
Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer zone or branch average.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications using maintenance menus.
Maintains a dealership-prescribed standard for hours per customer repair order written.
Understands and follows federal state and local regulations such as those governing the disposal of hazardous wastes OSHA right-to-know etc.
Follows all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

Qualifications :

Required Qualifications

1 years of experience in a dealership position (Advisor BDC Service department role)
Experience working with and using CDK
General knowledge of vehicle mechanical operations.
High school diploma or the equivalent.
Ability to read and comprehend instructions and information.
Valid drivers license with a clean driving record
Must be authorized to work in the USA
Must be willing to undergo pre-employment compliance requirements: Drug testing background check MVR.

Preferred Qualifications:

1 years of experience as a Service Advisor in an automotive dealership

Additional Information :

Compensation (Commission-based role):

Annual salary $85000
Anticipated $70000-$120000 (if meeting quotas and metrics set by dealership.)

Remote Work :

Employment Type :

Full-time

ResponsibilitiesSchedules service appointments and obtains customer and vehicle data prior to arrival when possible.Greets customers in a timely friendly manner.Provides a complete and accurate written cost estimate for labor and parts. Establishes promised time.Checks on progress of repair througho...

Responsibilities

Schedules service appointments and obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely friendly manner.
Provides a complete and accurate written cost estimate for labor and parts. Establishes promised time.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
Test-drive the vehicle or refer to the test technician as necessary.
Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer zone or branch average.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications using maintenance menus.
Maintains a dealership-prescribed standard for hours per customer repair order written.
Understands and follows federal state and local regulations such as those governing the disposal of hazardous wastes OSHA right-to-know etc.
Follows all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

Qualifications :

Required Qualifications

1 years of experience in a dealership position (Advisor BDC Service department role)
Experience working with and using CDK
General knowledge of vehicle mechanical operations.
High school diploma or the equivalent.
Ability to read and comprehend instructions and information.
Valid drivers license with a clean driving record
Must be authorized to work in the USA
Must be willing to undergo pre-employment compliance requirements: Drug testing background check MVR.

Preferred Qualifications:

1 years of experience as a Service Advisor in an automotive dealership

Additional Information :

Compensation (Commission-based role):

Annual salary $85000
Anticipated $70000-$120000 (if meeting quotas and metrics set by dealership.)

Remote Work :

Employment Type :

Full-time

Key Skills

Sales Experience
Time Management
Order Management System
Customer Service
Dealership Experience
GM Vehicles
Retail Sales
Tire Service
Automotive Repair
OSHA
Service Writing
Automotive Service

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About Company

Sonic Automotive

Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more

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