This position is responsible for providing high-level secretarial and administrative support to the General Manager and carry out tasks and requests as instructed. The Executive Secretary works with minimum supervision and handles confidential matters professionally.
Key Interactions
Internally
Externally
- Owners
- Guests
- Suppliers
- Vendors
- Reporters/Journalists
Primary Responsibilities
Administrative and coordination
- Manage the General Managers diary to co-ordinate meetings/appointments and to ensure smooth running of such meetings
- Screen/handle telephone calls appointments mails and emails and take action accordingly
- Take minutes at the Executive Committee Meeting
- Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
- Prepare and manage correspondences with internal and external parties for General Managers signature
- Attend to requests from divisional corporate or owners offices and facilitate it accordingly
- Attend to residents/patrons special requests or complaints that are directed to the General Manager
- Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly
- Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President Operations e.g. leave application forms travel approval forms expense claims reports etc.
- Maintain systematic up-to-date filing and tracing systems
- Maintain and update Executive Committee and Department Heads personal files kept in the General Managers office
- Maintain and update Executive Committee and Department Heads leave record
- Maintain and update Manager-On-Duty schedule
- Prepare monthly financial data reports
- Maintain confidentiality of sensitive matters/issues
- Manage and upkeep the functionality and cleanliness of the office
- Ensure adequate stock of office stationery
- Maintain a high level of professionalism and project a positive image of the organization.
Other Responsibilities
- Maintain complete knowledge of all F&B services contents & preparation methods outlets and hotel services/features
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
Qualifications :
- Diploma education
- Minimum 05 years of secretarial experience with at least 02 years serving the senior management level
- Excellent reading writing and oral proficiency in English language
- Good working knowledge of MS Excel Word & PowerPoint
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times.
Additional Information :
Remote Work :
No
Employment Type :
Full-time
This position is responsible for providing high-level secretarial and administrative support to the General Manager and carry out tasks and requests as instructed. The Executive Secretary works with minimum supervision and handles confidential matters professionally.Key InteractionsInternally All de...
This position is responsible for providing high-level secretarial and administrative support to the General Manager and carry out tasks and requests as instructed. The Executive Secretary works with minimum supervision and handles confidential matters professionally.
Key Interactions
Internally
Externally
- Owners
- Guests
- Suppliers
- Vendors
- Reporters/Journalists
Primary Responsibilities
Administrative and coordination
- Manage the General Managers diary to co-ordinate meetings/appointments and to ensure smooth running of such meetings
- Screen/handle telephone calls appointments mails and emails and take action accordingly
- Take minutes at the Executive Committee Meeting
- Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
- Prepare and manage correspondences with internal and external parties for General Managers signature
- Attend to requests from divisional corporate or owners offices and facilitate it accordingly
- Attend to residents/patrons special requests or complaints that are directed to the General Manager
- Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly
- Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President Operations e.g. leave application forms travel approval forms expense claims reports etc.
- Maintain systematic up-to-date filing and tracing systems
- Maintain and update Executive Committee and Department Heads personal files kept in the General Managers office
- Maintain and update Executive Committee and Department Heads leave record
- Maintain and update Manager-On-Duty schedule
- Prepare monthly financial data reports
- Maintain confidentiality of sensitive matters/issues
- Manage and upkeep the functionality and cleanliness of the office
- Ensure adequate stock of office stationery
- Maintain a high level of professionalism and project a positive image of the organization.
Other Responsibilities
- Maintain complete knowledge of all F&B services contents & preparation methods outlets and hotel services/features
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
Qualifications :
- Diploma education
- Minimum 05 years of secretarial experience with at least 02 years serving the senior management level
- Excellent reading writing and oral proficiency in English language
- Good working knowledge of MS Excel Word & PowerPoint
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times.
Additional Information :
Remote Work :
No
Employment Type :
Full-time
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