Shop Foremen
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Job Location:
Battle Creek, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Services Provided
- Work Dispatching and Assignment
Coordinates and assigns repair orders (ROs) to technicians based on their skill levels specialties current workload and shop capacity. This ensures balanced distribution prioritizes urgent or high-value jobs (e.g. VIP customers upsells) matches tasks to the right expertise and helps achieve promised completion times for customers. - Shop Operations Oversight and Leadership
Supervises day-to-day activities in the service/repair area monitors progress on each job throughout the day conducts spot checks for quality control minimizes comebacks (repeat repairs) and maintains high standards of workmanship and safety. - Technician Support and Development
Provides technical guidance troubleshooting assistance and mentoring to technicians. Trains staff on procedures tools and best practices; recruits/motivates qualified team members; and addresses performance or morale issues to foster a productive environment. - Efficiency and Productivity Management
Tracks technician productivity monitors key metrics (e.g. hours sold vs. flagged efficiency reports) and implements improvements to increase shop throughputoften boosting overall efficiency by 10-15% in well-run operations. Manages equipment tools and inventory (including special tools and recommendations for new purchases). - Liaison and Communication Role
Acts as a bridge between service advisors parts department technicians and management. Ensures clear real-time communication on job status parts availability delays or changes. Handles customer concerns or complaints when needed fills in for service advisors during peak times and supports smooth workflow across departments. - Compliance and Administrative Support
Ensures adherence to safety regulations manufacturer policies warranties and shop cleanliness/organization. Maintains records assists with scheduling and contributes to budgeting or forecasting for the service department.
Key Skills
- Restaurant Experience
- Customer Service
- Coffee Experience
- Computer Skills
- Management Experience
- Oil Change Experience
- Auto Body Repair
- Automotive Diagnostics
- Hydraulics
- Leadership Experience
- Retail Management
- Air Conditioning
About Company
Lakeview Ford is seeking a skilled and dependable Experienced Service Technician to join our growing service team. This is a great opportunity for an A or B Lev...
