Customer Service Representative – Travel Industry
Share
Job Location:
Desenzano del Garda - Italy
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
We are seeking a dependable and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy assisting others communicating clearly and delivering high-quality service throughout the travel planning process.
In this position you will help respond to customer inquiries provide travel-related information and support a positive customer experience from start to finish.
Key Responsibilities:
-
Respond to customer inquiries via phone email and online platforms
-
Assist customers with travel-related questions and general support
- Provide accurate information regarding destinations policies and procedures
-
Maintain professional courteous and timely communication
-
Follow company service standards and operational guidelines
-
Document customer interactions as required
Qualifications:
-
Strong written and verbal communication skills
-
Customer service experience preferred but not required
-
Ability to work independently and manage time effectively
-
Comfortable using computers and online systems
-
Detail-oriented with a customer-first approach
-
Interest in the travel industry is a plus
What We Offer:
-
Training and ongoing support
-
Flexible scheduling options
-
Opportunities for growth within the travel industry
-
Supportive and collaborative team environment
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
