Tech Support Spec, Sr (PGen)

Work Place Flexibility: Hybrid

Legal Entity:Entergy Services Inc.-ESI (OLD)

*This position can be filled as a Technical Support Specialist I II III or Senior depending on the candidates qualifications and experience.*

Position can be located near the ETS East Region which is from New Orleans LA to all of MS Plants

JOB PURPOSE/SUMMARY:

Responsible for developing implementing and managing improvement projects and/or provide diagnostic subject matter expertise to enhance the overall reliability efficiency and safety of the plant.

JOB DUTIES/RESPONSIBILITIES:

• Conduct root cause analysis and prepare reports for management use
• Provide primary or backup technical support for various plant system and processes
• Utilize experience knowledge and online monitoring systems and tools to analyze trend and monitor plant equipment performance data in an effort to improve plant operation
• Provide technical support to maintenance outage and capital projects
• Technical Lead on specific / complex projects
• Support equipment problem solving condition assessments and represent Entergy during OEM discussions or shop repairs. May engage in the review of diagnostic services (vibration analysis off-line motor testing Infra-red performance testing vacuum leak-detection etc.) done by a 3rd party.

MINIMUM REQUIREMENTS:

Minimum education required of the position:

• High school diploma or GED or equivalent work experience
• Desired:

• Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field

Minimum experience required of the position:

• Tech Support Specialist I:0-2 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist II:2-4 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist III:4-6 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist Sr:6 years of power plant or relevant technical experience is preferred.

Minimum knowledge skills and abilities required of the position:

• Proficiency in all applications of the Microsoft Toolkit
• Must possess good computer skills
• Ability to work independent of direct supervision
• Good communication skills also required
• Duties often require call outs and work after normal hours
• Be able to keep records and reports

Any certifications licenses etc.

• None

Primary Location: Louisiana-New OrleansLouisiana : New Orleans
Louisiana : Killona
Louisiana : Metairie
Louisiana : Westwego
Job Function: Engineering
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 121692
Travel Percentage:50% to 75%

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEI page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement:The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the Companys legal duty to furnish information. 41 CFR 60-1.35(c).Equal OpportunityandPay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision ()

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing.