Remote Customer Success Support

Oakland, CA - USA

Yearly Salary: $ 38000 - 46000

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Summary

The Remote Customer Success Support team member delivers high-quality client assistance by supporting travel research coordinating reservations and ensuring all booking details are accurate and complete. This position focuses on enhancing the client experience providing timely support and maintaining administrative accuracy in a fully remote environment.

Primary Responsibilities

Assist clients with travel planning and travel-related needs
Research compare and confirm reservation options using approved systems
Provide accurate information and tailored recommendations based on client preferences and budget
Communicate professionally with clients via email phone and messaging platforms
Manage booking updates changes and service-related inquiries promptly
Maintain detailed accurate and organized records
Participate in ongoing training meetings and development opportunities

What We Offer

Fully remote work environment
Flexible scheduling
Comprehensive training and onboarding
Access to incentives rewards and travel-related perks
Supportive and collaborative team culture

Required Qualifications

Strong written and verbal communication skills
Excellent attention to detail and organizational skills
Basic computer proficiency and reliable internet access
Minimum age of 18
Legal eligibility to work (US UK Mexico Australia or Spain)
Professional-level English communication skills

Role Summary The Remote Customer Success Support team member delivers high-quality client assistance by supporting travel research coordinating reservations and ensuring all booking details are accurate and complete. This position focuses on enhancing the client experience providing timely support a...